AR Analyst

About the role

We are looking for an AR Analyst to join our manufacturing team in East Brunswick, New Jersey. This role focuses on researching retail chargebacks, supporting accounts receivable activities, and helping strengthen order and billing accuracy across customer accounts. The ideal candidate brings strong attention to detail, confidence working with financial data, and the ability to collaborate with internal departments and external partners to resolve issues efficiently.

Responsibilities

• Review and evaluate retail chargebacks tied to shipping activity, deductions, and customer program expenses across assigned accounts.
• Track patterns in deductions, identify recurring problems, and raise significant findings to management for corrective action.
• Support recovery efforts by gathering data, monitoring open items, and following through on chargeback disputes in a timely manner.
• Assist with the validation of transaction-related chargebacks, including labeling, catalog, order, and shipping document issues that impact compliance.
• Coordinate with internal operations, customer-facing teams, and retail partners to investigate discrepancies and help resolve order or invoice exceptions.
• Research disputed claims using customer guidelines and supporting documentation, then prepare materials needed for rebuttals and recovery requests.
• Maintain accurate records of chargeback activity, dispute status, customer communications, and final outcomes for reporting purposes.
• Review aging reports and payment activity to help prioritize collection efforts and support follow-up on overdue balances.
• Contribute to process improvements that enhance efficiency, reduce manual effort, and improve consistency in accounts receivable support.

Qualifications

• Bachelor’s degree preferred.
• 1+ years of experience in accounts receivable, preferably within a retail or manufacturing environment.
• Exposure to chargeback resolution, deductions management, or claims research is strongly preferred.
• Proficiency with Microsoft Excel, Word, and Outlook; experience with Microsoft Dynamics AX is a plus.
• Strong analytical skills with the ability to investigate discrepancies and work accurately with detailed financial information.
• Clear written and verbal communication skills with the ability to work effectively across multiple teams.
• Well-organized and self-directed, with the ability to manage priorities independently.
• Familiarity with payment posting, account maintenance, and financial record handling is beneficial.

Benefits

• Medical, Dental, Vision, PTO