AR Analyst

About the role

The AR Analyst is responsible for the administration, validation, and execution of mass Accounts Receivable data uploads into Oracle AR using FBDI (File-Based Data Import) templates and related extension processes. This role serves as a key liaison between Accounts Receivable, Accounting Services, and business partners to ensure accurate and timely processing of large-volume transactions, support system enhancements, troubleshoot upload issues, and maintain data integrity across AR platforms.

Responsibilities

• Processes lockbox unidentified cash, adjustments, money moves, and customer refund requests through Oracle AR system.
• Work directly with management and supervisory teams for Billing, Cash, Collections and Reporting & Analytics.
• Manages workflow from adjacent teams in ServiceNow platform for upload into Accounts Receivable system using Oracle FBDI templates.
• Responds to and collaborates with team members regarding requests/questions related to cash application, collections, and billing.
• Tests and reviews Accounts Receivable business requirements for databases and system applications in order to streamline process; makes recommendations for improvements.
• Serves as the primary liaison between Accounts Receivable and Accounting Services teams to research and answer system issues and assist in implementing process enhancements.
• Prepares and analyzes historical data through queries for AR metrics monitoring and data analysis; identify opportunities and make recommendations based on observations.
• Provides back office support for product development and other corporate departments and initiatives.
• Develops Accounts receivable training and job resources.
• Understands work assignments and project priorities and adheres accordingly.
• Follows organizational procedures; takes initiative to communicate with management when unclear/uncertain.
• Participates on other team-related projects as needed.
• Performs other job-related duties as assigned or apparent.

Requirements

• Minimum of 3 years of experience in an office environment that includes data entry, analysis and reconciliation of accounting-related records.
• 5 years of Accounts Receivable experience.
• Experience working in a large Fortune 500 company.
• Multi-division Accounts Receivable processing experience.
• Experience at a Lockbox and/or knowledge of the Lockbox process.
• Experience with Oracle Accounting software, InfoPro and TRUX billing systems, and SQL Viewpoint.

This is a hybrid role requiring onsite presence in our Phoenix, AZ office. This candidate will be required to work onsite 4-days per week, with the option to work 1-day per week remote. This position is not sponsorship eligible.

Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).

Benefits details