AR Analyst

This is a hybrid position located in Atlanta, GA.

About the role

This position is responsible for the administration and collection of major retail Home Center customer accounts for Oldcastle APG. The role focuses on oversight, research, and resolution of open balances.

Responsibilities

• Establish and maintain effective and cooperative working relationships with customers and sales.
• Perform collection calls and/or correspondence in a fast-paced, goal-oriented accounting department.
• Provide customer service regarding collection issues, prepare customer refund and account adjustment requests, resolve discrepancies and short pays.
• Monitor and maintain the financial integrity of accounts receivable accounts.
• Ensure company adherence to corporate credit policies and procedures for consistent handling of collection matters to maintain good customer relations.
• Research and respond to all accounts receivable inquiries promptly.
• Work with dispatchers and sales representatives to handle customer requests.
• Communicate and follow up effectively and timely with customers regarding accounts.
• Prepare monthly reports on the condition of accounts receivable.
• Improve receivable turnover through efficient collection follow-up while maintaining favorable customer relations.
• Analyze paying practices of customers and recommend action on delinquent accounts.
• Identify problem accounts and provide regular updates of receivables to the Controller.
• Assist in developing and updating procedures as needed.
• Run sales reports from the database and upload them to spreadsheets for analysis and support.
• Research and resolve transactions in the unapplied account.
• Monitor credit hold and customers' lines of credit.
• Perform other duties as assigned.

Requirements

• Associate's Degree from a two-year college and/or a minimum of 3 years of Accounts Receivable experience.
• Intermediate to advanced Excel skills and proficiency with MS Office.
• Excellent organizational and time management skills.
• Ability to analyze and reconcile large and complex data sets.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Previous accounting experience and excellent written and verbal communication skills.
• Knowledge of basic accounting math and accuracy in data entry and data research with 10-key operation experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to read and interpret documents such as new vendor forms, purchase orders, receiving documents, vendor statements and invoices, credit applications, and SOX documents.
• Strong follow-up skills, attention to detail, and organization.

About the company

CRH Americas Building Products is the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. The company is a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. The portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.

CRH has a long and proud heritage as a collection of hundreds of family businesses, regional companies, and large enterprises. CRH operates in a decentralized, diversified structure that allows employees to work in a small company environment while having the career opportunities of a large international organization.