Aquatics Lead / Coordinator

Position Purpose

Drive successful Swim business through excellence on the aquatics side of the business.

About the role

Essential Job Duties
Hiring, Training and Developing People
Training of SafeSplash Instructors: Facilitation of entire training program for Swim instructors including the curriculum and practical trainings
Maintain the high standard of teaching requirements of SafeSplash Swim School
Detailed management of training schedules to make sure that training requirements are met
Instructor Review Program: Facilitation of Quarterly and Annual reviews for all instructors.
Scheduling and management of Quarterly Review process, which includes management of the Peer-to-Peer program
In collaboration with the SwimLabs Operations Manager, conducting and communicating annual reviews for all instructors
Must be able to critique employee performance and communicate feedback effectively
Must be able to identify employee deficiencies and provide supplemental training
Develop programs
Evaluate customer progress contiuously
Make sure all customers are happy
Ongoing Education: Development and communication of ongoing education material to instructors.
Promotes continuing education and development of instructors
Communication of training provided by Corporate or development of material needed by local staff
Should have knowledge of current competitive swimming techniques
Poolroom and Equipment Room Management: Management of all poolroom and equipment room operations including ongoing maintenance, cleaning, and chemical usage.
CPO Certification required
Maintains pools according to local health department requirements
Keeps the poolroom clean and operational to high SwimLabs standards
Manages usage and supply of all chemicals, tools, and equipment
Manages equipment and keeps all functionality at all times
Delegates responsibilities to staff and oversees teamwork
Frontline Technical Support: Responsible for all technology involved with lessons.
Maintenance of computer and camera systems
Acts as first responder to technical issues
Works with Corporate IT Specialist to address ongoing maintenance and immediate technical issues
Staff Culture: Development and continuation of positive work environment for all staff that maintains exceptional lesson quality and outstanding customer service.
Maintaining a safe, secure, and legal work environment
Developing a teamlike atmosphere that encourages instructors to collaborate and learn from each other
Implementation of team building activities that lead to employee retention
Work closely with SwimLabs Operations Manager on many business related duties including, but not limited to: Recruiting, selecting, and converting prospective applicants into SwimLabs Instructors
Scheduling training, classes, staff availability, and on-going education

Desired Qualifications

• Strong organizational skills
• Interpersonal skills
• Coached for a minimum of 2 years
• Effective communication skills
• Passionate about swimming
• Background in swimming
• Undergraduate degree preferred