Appointment Setter

About the role

As a key contributor to our enterprise-wide sales initiative, you will drive sustainable financial growth through boosting sales and forging lasting relationships with customers.

Responsibilities

• Nurture and cultivate relationships with prospects throughout their entire journey, from initial contact to post-sale support.
• Create a well-structured sales funnel through proactive prospecting to ensure a steady flow of opportunities for the sales team.
• Generate appointments and drive traffic by meeting departmental activity targets using outbound calls, online inquiries, and other lead-generation techniques.
• Communicate effectively with prospective customers to understand their needs, answer inquiries, and provide information about RV products and services.
• Utilize provided scripts and talking points for initiating and receiving phone calls.
• Proactively make 8-10 outbound calls per hour to schedule sales appointments.
• Use the CRM system to record and manage customer information, appointments, calls, and sales interactions, ensuring accurate and up-to-date data.
• Stay up-to-date with ongoing marketing campaigns and promotions, aligning efforts to leverage their impact on lead generation and sales conversion.
• Track and analyze personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.
• Be receptive to coaching and work closely with the Sales Development Manager to improve departmental success.
• Help proactively manage online reputation through review sites and social media outlets to ensure complete customer satisfaction.
• Collaborate with the sales team to ensure seamless symbiosis from initial contact to sale.

Requirements

• Clear and concise written and verbal communication.
• Results-driven and motivated for sales.
• Excellent customer service skills.
• Strong time management to effectively manage responsibilities and reach goals.
• Ability to multi-task while demonstrating strong organizational skills.
• Prior CRM experience and computer savviness.
• Previous sales experience is a plus.
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.

Skills

VinSolutions experience is a huge plus.

Pay

The pay range for this role considers factors such as skill sets, experience, training, licensure, certifications, and business needs. A reasonable estimate of the total annual compensation range (base pay + variable compensation) is $35,000 - $55,000 or more. This is a variable pay role with uncapped variable pay.

Benefits

• Paid Time Off.
• 401(k).
• Employee Assistance Program.
• Good Sam Roadside Assistance.
• Discounts.
• Paid parental leave (if eligibility is met).
• Tuition Reimbursement (if eligibility is met).
• On-the-job training opportunities.
• Comprehensive benefit package including medical, dental, and vision (for full-time associates).
• Access to dental & vision coverage (for part-time associates).