Jobs · Information Technology · Michigan

Applications Specialist, Press Brake

BLM GROUP · Novi, MI · 9 mo ago
Information TechnologyFull-time

About the role

Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. As an Applications Specialist in the Press Brake Department, you will serve as a resource on technical expertise to your application within the department. You will conduct demonstrations, applications tests, and time studies on behalf of customers for Press Brakes applications. You will provide advanced technical support to sales team members and Product Manager. You will make decisions that influence the flow of work through other departments.

Responsibilities

  • Formulates tooling quotes based on customer parts.
  • Complete feasibility/time studies based on customer parts.
  • Conduct customer software/machine demonstrations at the BLM GROUP USA facility (Solution Center) in Novi, MI.
  • Conduct customer software/machine demonstrations at customer sites.
  • Run sample parts per request of sales team members.
  • Support customers in the field with advanced training/applications.
  • Commissioning and calibration of Solution Center Press Brakes.
  • Maintain showroom-quality condition of Press Brakes.
  • Provides technical expertise to other Applications Engineers and Product Managers working within the department.
  • Supports senior engineer in automation development.
  • Presentation of Press Brake and software at tradeshows.
  • Develops Sales Tools for new features or machines.
  • Conducts customer run-off acceptance tests at the BLM GROUP USA facility in Novi, MI.
  • Supports the Product Manager by providing advanced technical counsel and solutions to the customer’s specific technical issue.
  • Maintains a positive rapport and business relationship with customers by providing outstanding customer service.
  • Travel to Italy 1-2 times per year to have continual training in software and hardware of BLM GROUP products.
  • Commitment to this position for a timeframe of 3 – 5 years.
  • Overtime as necessary to complete workload as defined by customer.

Qualifications

  • Associates Degree in a Technical field.
  • Prior experience or equivalent military training may be substituted for a degree.
  • At least two years of Press Brake experience across multiple applications including Press Brake setup, Press Brake service, Press Brake maintenance experience, or CNC press Brake part programming.

Skills and Other Abilities

  • Thorough understanding of CAD/CAM software and how they apply to specific machine and part applications.
  • Thorough knowledge and understanding of statistical evaluations.
  • Proficient in Microsoft Office (Word, Excel, and Outlook).
  • Able to effectively use the Internet.
  • Hightly organized.
  • Excellent verbal and written communication skills.
  • Able to help advise others within the department with respect to technical matters.
  • Able to work effectively with minimal supervision.
  • Able to effectively work with all levels of team members and all types of customer personalities.
  • Understanding of press brake technology/correction tables.
  • Thorough understanding of press brake tooling.

Benefits

  • Medical
  • Dental
  • Vision
  • 401k with company match
  • Life/disability

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