Applications Specialist

About the role

Must be willing to relocate or be located near our Novi, MI offices. This is not a remote position.

Responsibilities

• Develop and validate customer parts, including the creation and optimization of part programs.
• Installation, set-up, and program machine tooling required to perform the customer applications.
• Provide support to customers both during and after the sales process.
• Solve minor technical issues found during the commissioning, tooling validation, acceptance, and/or installation processes.
• Analyze customer drawings to determine the feasibility of an application utilizing BLM’s product offerings.
• Collaborate with Pre-Sales Applications and Sales team to suggest features, accessories, and/or software products to aid the customer in their application.
• Conduct customer run-off acceptance tests, while managing the customer relationship and thoroughly documenting the results.
• Conducts customer training on the proper use and function of the Tube & Wire Forming Products as needed.
• Supports the Solution Center team in providing customer demonstrations, as needed.
• Assists in taking a customer’s concept to reality, helping in developing their process into final products, while providing unparalleled customer service.
• Executes the internal procedures of BLM GROUP USA to perform the required job functions to successfully complete Tube & Wire Forming Products projects.
• Maintains a positive rapport and business relationship with internal and external customers by providing outstanding customer service.
• Adhere to all safety protocols and guidelines to ensure a safe working environment.
• Other duties as assigned by management.

Requirements

• High school diploma or equivalent; technical certification or relevant coursework in manufacturing/design/engineering or a related field is a plus
• 3+ years of experience in Tube Bending, Wire Bending, and/or End Forming processes (BLM products preferred)
• Strong mechanical aptitude and hands-on experience with mechanical systems
• Strong electrical aptitude and hands-on experience with electrical systems
• Experience with 2D/3D design software is a plus (ex. SolidWorks, SolidEdge, AutoCAD)
• Experience with or the understanding of GD&T
• Intermediate understanding of bending tool designs and how they apply to specific machine and part applications is a plus

Qualifications

• A clear driving record containing no more than two (2) minor moving violations in three (3) years and no major violations in the last seven (7) years.
• Knowledge, Skills, And Other Abilities:
• Ability to read and interpret technical drawings and manuals
• Excellent problem-solving skills and attention to detail
• Strong communication and interpersonal skills
• Able to work independently and as part of a team
• Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Able to effectively use the Internet
• Excellent verbal and written communication skills
• Must be able to work effectively with minimal supervision
• Must have excellent time management skills
• Able to effectively work with all levels of team members and all types of customer personalities
• Fluent in Italian and/or Spanish preferred, but not necessary

Skills

• Ability to read and interpret technical drawings and manuals
• Excellent problem-solving skills and attention to detail
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Able to effectively use the Internet
• Excellent verbal and written communication skills

Benefits

Competitive benefits package which includes medical, dental, vision, 401k with company match, life/disability and many others!

Pay

N/A

Schedule

N/A