Application Support Specialist

What You'll Be Doing

• Administer and support integrations across the finance application ecosystem, including Boomi, Celigo, NetSuite, ADP, Avalara, DocuPeak, APSmart, and related business applications
• Own end-to-end finance data flows, ensuring data accuracy, system reliability, and operational continuity
• Support the ongoing enhancement and optimization of the NetSuite ERP platform and finance technology roadmap
• Partner with Finance and Operations stakeholders to understand reporting, integration, and process improvement needs
• Build and maintain dashboards, reports, and analytics that provide actionable business insights
• Perform data analysis, reconciliation, and troubleshooting across multiple finance systems
• Support payroll integrations, accounts payable automation, and finance workflow improvements
• Collaborate with Commercial Platform Specialists, NetSuite subject matter experts, and Enterprise Solutions teams on shared integrations and enterprise initiatives
• Document integrations, business processes, and system configurations to strengthen organizational knowledge and reduce key-person dependency
• Monitor integration performance and proactively resolve data flow issues before they impact business operations
• Support application security, user access, audit requirements, and finance system compliance initiatives
• Identify opportunities to automate manual finance processes and improve operational efficiency
• Provide general application support across business systems as needed and serve as a backup subject matter expert for finance applications

What You'll Bring To The Table

• Experience supporting ERP platforms, with NetSuite experience strongly preferred
• Hands-on experience with integration platforms such as Boomi, Celigo, or similar iPaaS solutions
• Strong understanding of finance system processes, including billing, accounts payable, payroll, tax, and reconciliation workflows
• Experience with data analysis, reporting, dashboard development, and reconciliation
• Strong analytical and problem-solving skills with exceptional attention to detail
• Able to understand complex system integrations and translate technical concepts into business solutions
• Excellent communication and collaboration skills
• Ability to manage multiple priorities while supporting critical business applications
• Strong organizational skills and commitment to continuous process improvement