Application Support Manager (Administrator I)

About the role

The Application Support Manager reports to the Senior Director of Enterprise Applications and provides leadership and direction for the reliable, efficient, and innovative delivery of applications that enable Chico State’s administrative and business operations.

Responsibilities

• Provides leadership and direction for the reliable, efficient, and innovative delivery of applications that enable Chico State’s administrative and business operations.
• Led a team of IT professionals responsible for supporting and enhancing a diverse portfolio of university systems.
• Ensures that projects, implementations, upgrades, and integrations are executed effectively and aligned with institutional priorities.
• Buils strong partnerships across the Division of IT, with campus stakeholders and external vendors, to drive strategic technology investments, continuous improvement, and user satisfaction.
• Fosters a culture of collaboration, accountability, and service excellence in support of the University’s mission and IT Strategic Plan.

Requirements

• Equivalent to a bachelor’s degree from an accredited institution in Information Technology, Computer Science, Information Systems, Business Administration, or a related field.
• Three (3) or more years of experience managing or leading IT application support or development teams.

Qualifications

• Preference may be given to applicants with experience with enterprise application ecosystems or integrations.
• Demonstrated commitment to EDI and customer service excellence.

Skills

• Experience with ITIL or other service management frameworks.

Benefits

This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance).

Pay

Anticipated Hiring Range: $90,00 - $110,000 per year. Salary commensurate with education and experience of the individual selected.

Schedule

Full-time. Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm.

Additional Information

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

California State University, Chico, in accordance with CSU policy, may require that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position.

Chico State

Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.

About Chico State

The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.

Equal Opportunity Employer

California State University, Chico, in accordance with CSU policy, may require that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. The person holding this position is considered a “General Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment.

Open Until Filled

Review of Applications will begin 06/09/26. Applications received after that date may be considered.