Manager, Application Support
WM · Houston, TX · 1 wk ago
On-siteInformation TechnologyFull-time
Duties
- Oversee team responsible for day-to-day support, planning for releases & upgrades & managing projects for assigned HR systems / modules.
- Provide input on design options supporting processes / transactions.
- Align resources & scope to milestones.
- Act as change control leader - responsible for planning releases, upgrades, patches, & config. across Oracle modules / HR apps.
- Provide support regarding config. & system functionality to automate processes.
- Oversee analysis to ensure optimal config.
- Mentor team members.
- Mng engagement w/ external vendors.
- Responsible for configuration of app. according to design req. & specs.
Requirements
- Bach. degree, or foreign equiv., in Comp. Science, MIS, Business Admin., or related field.
- 5 yrs exp. in job offered.
- 5 yrs exp. in each: HR Tech. support, leading service delivery & mng’g vendor relationships; supporting UKG (previously Kronos); working with tech. database (SQL/MS Access), Dell boomi Interfaces, (Crystal / SSRS / RRDL), project mgmt & organization, communication & stakeholder mgmt & continuous process improvement & simplification.
Special Requirements
- Travel up to 5% for short-term, domestic travel for corp. office team & project mtgs. in Houston, TX.
Remote work benefit avail. Position is fully remote. Can work from anywhere in U.S.