Application Engineer Sr.

About the role

As an Application Engineer Sr, you will provide expert technical application support, analyze special product designs, maintain a product line roadmap, and develop application training programs for internal and external customers in our industry. You will leverage relationships with the rep network and sales channel to develop the product roadmap.

Responsibilities

• Aid the product support team on complex technical support via phone and email for both internal and external customers in the areas of selection and application.
• Develop and communicate solutions for unique and complex applications, including design and special pricing.
• Travel to resolve field problems that require diagnostics or subject matter expertise.
• Participate in industry codes and standard committees to influence industry direction.
• Highlight and communicate key selling points of our current products to sales teams and customers.
• Identify opportunities for process improvement and implement where applicable.
• Continually evaluate competition to enhance the company’s marketplace advantage.
• Develop, organize, and present trainings to internal/external customers and trade associations both onsite and offsite.
• Take a lead role in offsite events, including planning, setup, and organizing customer interactions.
• Provide input to business unit leadership for the strategic planning process.
• Participate in and lead industry associations.
• Provide mentoring, training, and indirect supervision of other team members, or may have direct reports.
• Leverage relationships with the rep network and sales channel to develop the product roadmap.
• Manage complex team projects, including determining timelines.
• Document service calls to record data on product questions and field issues.

Requirements

• 6-9 years of relevant work experience in engineering required.
• 2 Year / Associate Degree or equivalent years of job experience required.
• 4 Year / Bachelor Degree preferred.

Benefits

Greenheck Group offers a comprehensive benefits package as part of our total rewards program, including:

• Health & Family Support
• Financial Security
• Learning & Development
• Rewards & Recognition
• Wellbeing & Mental Health
• Work-Life Balance
• Fun Perks

Pay

The starting base pay range for this position is $105,630-$130,485 and may vary based on factors such as job-related knowledge, skills, experience, and performance.

Physical Requirements

• Work is performed in an office environment and requires the ability to operate standard office equipment, such as a computer and phone.
• Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible force frequently to lift, carry, push, pull, or move objects.
• Repetitive motion: Substantial motions of the wrists, hands, and/or fingers.
• Close visual acuity required for activities such as preparing and analyzing data, transcribing, viewing a computer terminal, and extensive reading.
• Occasional mobility required to attend in-person meetings and complete various office tasks.