Application Analyst III - Core Systems (HSP) (#25-05474)

About the role

The Application Analyst III – Core Systems is the advanced working level position in the Application Analyst – Core Systems series. This role is distinguished from the higher, expert level Application Analyst IV – Core Systems by the latter’s responsibility for day-to-day vendor relationship management, performance of the most complex product configuration tasks, and participation in future planning activities. The Application Analyst III – Core Systems is distinguished from the lower, working level Application Analyst II – Core Systems by the former’s responsibility for performing highly complex, advanced systems configuration tasks.

Requirements

• Provides Medium- To High-level Support And Expertise Related To Systems Configuration, Research And Analysis, And State Policy And Procedure Implementation, In Support Of The Application Analyst IV – Core Systems, With Duties Including But Not Limited To:
• Assisting with the integration process of new vendors
• Performing troubleshooting and resolving issues pertaining to core systems, as well as internal development and integrations
• Supporting the Application Analyst IV – Core Systems by gathering information related to issues with core systems and providing recommendations regarding resolution of issues
• Aiding in cross-functional tasks/projects while achieving timely and accurate deliverables
• Serving internal customers with workflow analysis related to core systems
• Providing input on the development and implementation of administrative policies, processes and procedures related to Application Services Department operations
• Supporting the Application Analyst IV – Core Systems and Application Services leadership by participating in the design, development, testing, and implementation of internal Tactical Plan projects, operations and reporting solutions
• Aiding with assessing software bugs and change requests in order to support the Application Analyst IV – Core Systems and Application Services leadership in prioritizing with stakeholders, internal development, and vendors
• Supporting generation of routine operational and system reports for Application Services leadership, subject to peer review
• Aiding the Application Analyst IV – Core Systems with the assessment and interpretation of policy and operational changes from the Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC), Centers for Medicare and Medicaid Services (CMS) and other governmental entities
• Supports the Application Analyst IV – Core Systems and Application Services leadership in the analysis of internal business procedures, performance of medium to high level complexity systems configuration, and conducting related research, with duties including but not limited to:
• Aiding in testing and documenting configuration solutions for assigned functions
• Evaluating complex departmental processes, workflows, procedures and related documentation, conducting research, and making recommendations for improvement
• Aiding with defining project scope, goals and deliverables that support business goals in collaboration with stakeholders
• Aiding with the coordination and development of functional specifications, system design specifications, and use cases for Quality Assurance, User Acceptance Testing, and Release Management
• Aiding with the development of Application Services operational procedures
• Provides Core Systems Technology Training And Subject Matter Expertise To Internal Staff In Coordination With Other Application Analyst – Core Systems, Application Services Leadership, And The Learning And Development Department, With Duties Including But Not Limited To:
• Providing guidance, technical expertise, and support to other Application Services Department staff
• Reviewing processes and procedures to identify training needs and providing recommendations in order to ensure continuous process and quality improvement
• Working with departmental leadership and staff, and the Training and Development Department to design, develop, administer, and evaluate training
• Training staff on the use of core systems

Skills

Not specified

Benefits

Not specified

Pay

Not specified

Schedule

Not specified