Application Administrator AS7370

About the role

The Application Administrator acts as a functional expert for Registrar’s Office (RO) managed enterprise software systems and plays an important role in functional software support and implementations. This person has responsibility for working with RO, IT, and departmental/college users to ensure enterprise applications operate in a manner that enables OSU to meet its goals and needs. This person must take a broad, cross-departmental view of the organization, understand organizational structures, departmental policies, and specific processes and procedures to leverage system capabilities. They must also promote effective use of all enterprise applications to meet organizational goals and needs.

Responsibilities

• Understand and troubleshoot multiple complex systems
• Assist end users with questions regarding enterprise applications
• Work with RO, IT, and departmental/college users to ensure enterprise applications operate effectively
• Manage multiple projects and deliver effective customer service and training for users with varied technological skills and background

Requirements

• Bachelor's degree in MIS or a related field, conferred on or before the agreed upon start date
• Two years of related experience

Skills, Proficiencies, and/or Knowledge

• Ability to understand multiple complex systems
• Strong analytical skills and functional expertise in software administration
• Strong organizational skills
• Ability to deliver effective customer service and training for users with varied technological skills and background

Preferred Qualifications

• Bachelor's degree in MIS, Computer Science, Languages, Project Management, or related field
• Two years related experience in technology, information systems, project management, or related field
• Experience with Banner or other higher education student information system

Pay

$45,000 - $63,000 Salary Priority

Schedule

Monday through Friday, 8:00 am - 5:00 pm with occasional evenings and weekends.

Benefits

N/A

Application

Interested parties are encouraged to submit their materials by 2026-04-10 to ensure full consideration. For full consideration, please include a resume, cover letter, and contact information for three professional references.

Contact Information

Cathy Hanson
cathy.hanson@okstate.edu