Jobs · Management · Virginia

Apartment Leasing Agent

Campus Apartments · Richmond, VA · 3 mo ago
ManagementFull-time

About the role

The Apartment Leasing Agent at Campus Apartments is responsible for assisting with the day-to-day operations of the property to ensure customer satisfaction, fiscal stability, and good physical condition. This role includes leasing assistance, managing property licenses, and responding to resident concerns.

Responsibilities

  • Aid in leasing efforts to achieve full lease-up and maintain high occupancy levels
  • Mailing renewal offers, logging responses, and managing property availability
  • Reviewing, entering, and presenting rental applications to the General Manager for execution
  • Managing property licenses and the renewal process through liaison with legal counsel and the City
  • Ensuring compliance with final account statements during the check-out process
  • Investigating and responding to resident concerns in a timely manner
  • Preparing weekly reports related to property performance as required
  • Developing and implementing advertising/marketing programs and resident retention programs
  • Performing general administrative tasks such as filing, typing, answering phones, and using various office equipment

Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • First Aid/CPR certification or willingness to obtain
  • Valid driver’s license and current automobile insurance
  • Ability to operate various office equipment including fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system, and vacuum
  • Strong computer skills and math ability, including proficiency in Microsoft Word, Excel, and Outlook
  • Knowledge of Entrata (preferred)
  • Ability to accurately prepare documents and ensure grammatical and legal correctness
  • Compliance with all federal, state, and local laws
  • Positive, professional, and enthusiastic attitude
  • Excellent customer service skills
  • Logical thinking and ability to follow standardized procedures with occasional deviations

Skills

  • Microsoft Word, Excel, Outlook
  • Entrata knowledge (preferred)
  • Logical thinking and problem-solving
  • Customer service skills
  • Fast-paced environment adaptability

Benefits

Campus Apartments offers growth opportunities, diversity, stability, and job training. The company provides a positive, professional, and enthusiastic work environment.

Pay

Compensation details are not specified in this posting.

Schedule

The schedule is not specified in this posting.

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