Apartment Leasing Agent
Campus Apartments · Richmond, VA · 3 mo ago
ManagementFull-time
About the role
The Apartment Leasing Agent at Campus Apartments is responsible for assisting with the day-to-day operations of the property to ensure customer satisfaction, fiscal stability, and good physical condition. This role includes leasing assistance, managing property licenses, and responding to resident concerns.
Responsibilities
- Aid in leasing efforts to achieve full lease-up and maintain high occupancy levels
- Mailing renewal offers, logging responses, and managing property availability
- Reviewing, entering, and presenting rental applications to the General Manager for execution
- Managing property licenses and the renewal process through liaison with legal counsel and the City
- Ensuring compliance with final account statements during the check-out process
- Investigating and responding to resident concerns in a timely manner
- Preparing weekly reports related to property performance as required
- Developing and implementing advertising/marketing programs and resident retention programs
- Performing general administrative tasks such as filing, typing, answering phones, and using various office equipment
Requirements
- Bachelor's degree or equivalent combination of education and experience
- First Aid/CPR certification or willingness to obtain
- Valid driver’s license and current automobile insurance
- Ability to operate various office equipment including fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system, and vacuum
- Strong computer skills and math ability, including proficiency in Microsoft Word, Excel, and Outlook
- Knowledge of Entrata (preferred)
- Ability to accurately prepare documents and ensure grammatical and legal correctness
- Compliance with all federal, state, and local laws
- Positive, professional, and enthusiastic attitude
- Excellent customer service skills
- Logical thinking and ability to follow standardized procedures with occasional deviations
Skills
- Microsoft Word, Excel, Outlook
- Entrata knowledge (preferred)
- Logical thinking and problem-solving
- Customer service skills
- Fast-paced environment adaptability
Benefits
Campus Apartments offers growth opportunities, diversity, stability, and job training. The company provides a positive, professional, and enthusiastic work environment.
Pay
Compensation details are not specified in this posting.
Schedule
The schedule is not specified in this posting.