Apartment Leasing Agent

About the role

The Apartment Leasing Agent reports to the General Manager. This position is responsible for assisting with the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition.

Responsibilities

• Aid in leasing efforts to ensure full lease-up and maintenance of high occupancy levels
• Mailing of renewal offers, logging of responses and managing property availability
• Accurate record of availability that is compatible with the lease renewal report
• Approval, entry and presentation of rental applications to the General Manager for execution
• Manage property licenses and the renewal process by liaison with legal counsel and the City
• Check-out process to ensure compliance with final account statement requirements
• Accepting keys for departing residents and performing inspections of vacated units
• Leases and resident check-ins are accurate and efficient
• Investigate and respond to concerns/complaints from residents in a timely manner
• Prepare weekly reports related to the property’s performance as required
• Develop and implement advertising/marketing programs to position the property in the marketplace
• Develop and implement resident retention programs
• Maintain courteous communication with residents, applicants, employees and vendors
• Answer telephones as needed
• Perform general administrative duties such as filing and typing

Requirements

• Bachelor's degree or equivalent combination of education and experience
• First Aid/CPR certification or willingness to obtain
• Valid driver’s license and current automobile insurance
• Ability to operate various office equipment including fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum
• Strong computer skills and math ability
• Accurate typing and record keeping
• Proficient in Microsoft Word, Excel and Outlook
• Knowledge of Entrata is preferred
• Accurate in numerical analysis and transfer of related data
• Accurate in preparation of documents to ensure grammatical and legal correctness
• Knowledge of and adherence to all federal, state and local laws
• Able to follow through with all necessary paperwork and ensure all deadlines are met

Qualifications

• Positive, professional and enthusiastic attitude at all times
• Excellent customer service skills
• Effective and professional communication in a fast-paced environment
• Logical thinking to solve practical problems

Skills

• Microsoft Word, Excel and Outlook
• Entrata knowledge

Benefits

Stability, job training, and a fun-loving family of people!

Pay

N/A

Schedule

N/A