AP Specialist

About the role

The Billing Operations Analyst is a seasoned subject matter expert, responsible for analyzing the accuracy of data related to the billing process. This role audits data sets extracted from the billing system and is accountable for optimizing, implementing, and reporting on all billing activities.

Responsibilities

• Implements billing operations to maximize effectiveness and accuracy.
• Audits integrity and accuracy of data entered into the system.
• Monitors operations of the billing system and works with the system design team to implement new features.
• Recommends improvements for billing operations processes and procedures and implements approved recommendations.
• Reconciles financial information, files, and records to ensure availability and accuracy.
• Implements written policies and procedures that govern billing operations.
• Prepares financial and statistical reports and validates billing transactions on the billing system.
• Investigates and analyzes collection matters raised by management.
• Coordinates with various internal groups and resolves current issues, documenting all billing system enhancement requests.
• Monitors and corrects data incongruences that could directly impact quality and billing operations processes.
• Ensures system-wide reconciliations and assurance checks are carried out accurately and timely.
• Performs analytical functions, including review and management of large data sets to ensure billing accuracy and compliance with internal controls.
• Performs other billing operations tasks as requested by management.

Requirements

• Process-oriented with an understanding of both financial and operational controls.
• Ability to manipulate large amounts of data and compile detailed reports.
• Strong analytical skills, as well as planning and organization skills.
• Strong understanding of accounting principles and billing operations.
• Ability to work under pressure and meet deadlines.
• Ability to prioritize workload in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to produce high-quality work with meticulous attention to detail.
• Ability to interpret complex processes, policies, financial, and legal documents.
• Ability to establish rapport and maintain effective working relationships with internal and external stakeholders.
• Ability to utilize key systems and tools related to billing operations.

Qualifications

• Bachelor's degree or equivalent in Finance, Accounting, or a related field.
• Seasoned demonstrated experience as a Billing Systems Analyst, Billing Operations Practitioner, or Specialist.
• Seasoned experience working with internal and external stakeholders.
• Seasoned experience auditing processes, financial information, and systems.
• Seasoned experience working with the MS Office Suite, including MS Excel and MS Word.
• Hands-on billing application knowledge and experience.
• Seasoned experience with tools such as SQL.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries and offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Workplace type

On-site