AP/AR Specialist

About the role

Leading Environmental Services company here in Orange County.

Why join us?

• Paid Vacation, Holiday, and Sick Time
• Health Insurance / Dental / Vision
• 401k program with match

Accounts Payable (A/P) Support

• Sort and route invoices for approval; administer the invoice process flow including reviewing packing lists, receiving documents, and purchase orders; verify accuracy and enter into the accounting system.
• Reconcile accounts payable accounts and vendor statements, resolving discrepancies in a timely manner.
• Comfortable and confident speaking with vendors by phone regarding invoices, payment status, and account questions.
• Enter and reconcile credit card transactions.
• Serve as the liaison between Corporate and Office Admins on all A/P matters.
• Act as admin support where needed.
• Generate A/P reports and communicate account issues to the AP Specialist and/or Controller.
• Special A/P projects and other duties as assigned.

Accounts Receivable (A/R)

• Contact customers regarding outstanding balances to ensure timely payment.
• Comfortable and confident speaking with customers by phone to resolve payment issues and answer account questions.
• Post and apply customer payments accurately and in a timely manner; correct errors including misapplied payments and apply/reverse late charges and overpayments.
• Monitor A/R aging reports and proactively follow up on past-due accounts.
• Reconcile customer accounts and research/resolve billing discrepancies.
• Identify account risks, potential credit problems, disputes, and other customer issues; escalate as needed.
• Serve as the liaison between Corporate and Office Admins on all A/R matters.
• Maintain accurate, well-organized A/R records and supporting documentation.
• Generate A/R reports and communicate account issues to the AR Specialist and/or Controller.
• Special A/R projects and other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Prior experience in accounts receivable and/or accounts payable preferred.
• General accounting knowledge preferred.
• A proven track record of success in prior credit and collection roles is a plus.
• Strong "client service" mindset with the ability to use collaborative, non-adversarial approaches in achieving diverse goals.
• Strong problem-solving and people skills, a customer service mindset, and close attention to detail.
• Results-oriented, with a strong sense of ownership and follow-through on tasks to completion.
• Strong verbal and written communication skills; comfortable and professional on the phone with customers and vendors.
• Highly organized with excellent attention to detail and accuracy.
• Ability to work independently while collaborating effectively across Corporate and Office teams.
• Proficient computer skills, including Microsoft Office and database programs; ability to create Excel reports using data points, pivot tables, graphs, and charts.
• Current experience with our accounting/ERP system highly desired.
• Ability to perform data entry and extract information from computer systems.
• Experience with AI tools or AI-assisted workflows (e.g., automation, data entry, communications) is a plus.