AP/AR Specialist

About Us

Ancon is an Industrial Service company with over fifty years in business, headquartered in Southern California and operating across the US. We specialize in tank cleaning, turnaround services, municipal services, professional services, and emergency response. Our mission is to deliver superior service by continuously improving operational processes, growing our team's skills, and ensuring safety on every project. Our vision is to be a family business with passionate employees united by shared values, aiming to become the US market leader in tank and turnaround services.

About the Role

Ancon is seeking an Accounts Receivable Specialist to join our Finance team. This role manages the day-to-day AR cycle—collections, cash application, aging, and account reconciliation—while also supporting Accounts Payable and serving as a liaison between Corporate and Office Admins. The position may involve a mix of in-office and remote work. Ideal candidates have a strong client-service mindset, excellent attention to detail, and confidence in phone communications with customers and vendors.

Responsibilities

Accounts Receivable (A/R)

• Contact customers regarding outstanding balances to ensure timely payment.
• Communicate confidently with customers by phone to resolve payment issues and answer account questions.
• Post and apply customer payments accurately and promptly; correct errors, including misapplied payments, and handle late charges or overpayments.
• Monitor A/R aging reports and proactively follow up on past-due accounts.
• Reconcile customer accounts and research/resolve billing discrepancies.
• Identify account risks, potential credit problems, disputes, and other customer issues; escalate as needed.
• Serve as the liaison between Corporate and Office Admins on all A/R matters.
• Maintain accurate, well-organized A/R records and supporting documentation.
• Generate A/R reports and communicate account issues to the AR Specialist and/or Controller.
• Handle special A/R projects and other duties as assigned.

Accounts Payable (A/P)

• Sort and route invoices for approval; administer the invoice process flow, including reviewing packing lists, receiving documents, and purchase orders; verify accuracy and enter into the accounting system.
• Reconcile accounts payable accounts and vendor statements, resolving discrepancies promptly.
• Communicate confidently with vendors by phone regarding invoices, payment status, and account questions.
• Enter and reconcile credit card transactions.
• Serve as the liaison between Corporate and Office Admins on all A/P matters.
• Provide administrative support where needed.
• Generate A/P reports and communicate account issues to the AP Specialist and/or Controller.
• Handle special A/P projects and other duties as assigned.

General A/R & A/P Responsibilities

• Maintain accurate, organized, and audit-ready financial records for both receivables and payables.
• Assist with internal and external audits by providing documentation and support as requested.
• Uphold strict confidentiality of financial, customer, and vendor information.
• Assist with related special projects (audits, tax issues, system implementation) as directed.

Requirements

• High school diploma or equivalent.
• Prior experience in accounts receivable and/or accounts payable preferred.
• General accounting knowledge preferred.
• A proven track record in credit and collection roles is a plus.
• Strong client-service mindset with collaborative, non-adversarial approaches to achieving goals.
• Excellent problem-solving and people skills, customer service orientation, and attention to detail.
• Results-driven with a strong sense of ownership and follow-through on tasks.
• Strong verbal and written communication skills; professional and confident on the phone.
• Highly organized with a focus on accuracy.
• Ability to work independently while collaborating across teams.
• Proficient in Microsoft Office and database programs; ability to create Excel reports using data points, pivot tables, graphs, and charts.
• Experience with our accounting/ERP system is highly desired.
• Ability to perform data entry and extract information from computer systems.
• Experience with AI tools or AI-assisted workflows (e.g., automation, data entry, communications) is a plus.