Antwerpen Automotive BDC Representative - CDJR

About the Company

Antwerpen Automotive is a trusted leader in the automotive industry, dedicated to providing exceptional service and quality vehicles to the Baltimore community. With a focus on customer satisfaction and integrity, we strive to create a welcoming environment where team members and customers alike can thrive. As part of the Antwerpen family, we uphold values of integrity, excellence, and customer satisfaction. Our team-focused environment encourages growth, innovation, and success, making us a great place to build your career.

Responsibilities

• Respond promptly to inbound sales inquiries and outbound leads generated through various channels.
• Qualify and nurture sales leads through phone calls, emails, and other communication methods.
• Schedule appointments and coordinate with the sales team to ensure seamless customer experiences.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Collaborate with other team members to achieve sales targets and improve overall dealership performance.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficient with CRM software, specifically CDK/E-Leads.
• Self-motivated, goal-oriented, and able to work in a fast-paced environment.
• Previous sales or customer service experience preferred but not required.
• Must be 18 years or older and authorized to work in the US.
• Must have a valid driver’s license, be insurable by the company, and pass a mandatory background check and drug screen.

Benefits

• Competitive salary range from $30,000.00 to $120,000.00 per year.
• Comprehensive health, dental, vision, and disability insurance.
• 401(k) retirement plan.
• Vacation pay after 1 year.
• Sick days available upon hire.
• Opportunities for professional development and career growth.