Ancillary Scheduler III - Ambulatory Care Dept - FT DAYS

Qualifications

• Minimum of 3 years radiology clinical experience or scheduling with advanced knowledge of medical terminology, anatomy, radiology procedures and preparations.
• Extensive knowledge of Interventional procedures and sedation/anesthesia cases.
• Proven success in applying a team approach to resolve issues or accomplish goals.
• Ability to work with minimal supervision.
• Ability to interact effectively and in a timely manner with a wide variety of constituents.

Typical Physical/Mental Demands

• Must be able to sit or stand for extended periods of time and move to patient care areas when needed.
• Must be able to work under required deadlines and schedules, while being flexible to special requests and projects.
• Must be able to work independently, as well as with others in a team environment.
• Must be able to prioritize work demands and organize time efficiently.
• Must work well under stress.

Responsibilities

• Arrive at the job on time and ready to work, projecting professionalism in communication, appearance, and conduct while maintaining a good attendance record.
• Maintain a good working relationship with all appropriate staff involved in scheduling patient examinations/procedures/screening and answering any related questions.
• Transcribe all imaging orders in a timely fashion, adhering to department standards, including pre-screening consultations with providers to assess patient eligibility for screening or procedure requirements.
• Coordinate designated modality workflow for eligible patients, ensuring adherence to screening protocols and guidelines, including initial, subsequent scheduling, and all follow-up documentation.
• Schedule and coordinate invasive procedures such as biopsies and interventional radiology exams in collaboration with radiologists and other healthcare providers.
• Screen all patient charts for allergies, necessary bloodwork, blood thinners, and any pre-procedure imaging required for the exam.
• Complete and review documentation for accuracy and completion prior to delivery to DI RN/Provider/Nurse Navigator.
• Maintain documentation of pre-screening assessments, screening results, and recommendations provided to patients.
• Communicate with patients to explain scheduling procedures, obtain necessary pre-procedure information, and address any questions or concerns.
• Provide patients with instructions for preparation prior to scheduled procedures and ensure understanding of pre-procedure requirements.
• Ensure compliance with regulatory requirements and internal policies related to patient confidentiality and record keeping.
• Complete and review documentation for accuracy prior to transcription and scheduling of examinations.
• Participate in quality assurance initiatives aimed at optimizing scheduling processes and improving overall service delivery.
• Respond appropriately to inquiries and complaints while working directly with the Manager of Radiology/Cardiology Systems to deliver disciplinary action, as needed.
• Support Sky Lakes Medical Center’s Mission and Vision, as well as the expectations of the Diagnostic Imaging department.
• Perform other duties as assigned.