Anatomic Path Support Representative II

Responsibilities

• Filing and retrieval of slides as requested
• Electronic recording of slides into Laboratory Information System (LIS)
• Storage of laboratory records according to established record management protocol
• May load/unload slides onto the Focal Point instrument
• Manage process for requesting recuts, special stains and immunohistochemistry stains
• Provide QA/QC documentation support
• Participate in orientation and training of newly hired employees, as needed
• Escalate complex customer issues to appropriate individuals/departments
• Monitor and manage pending lists
• Adequate release of AP materials according to corporate policy
• Place client calls as indicated in corporate Anatomic Pathology Report Notification SOP
• Contact clients to request additional information
• Handle incoming calls, responding in a professional and timely manner
• Able to perform all AP Support Specialist I duties, as needed
• Other duties as assigned

Qualifications

• Required Work Experience: 1-3 years related experience
• Physical And Mental Requirements: The normal performance of duties may require lifting and carrying objects as described above. Ability to stand and work at the bench for long periods of time. Frequent walking and/or standing. May be required to use a wide variety of manual tools and laboratory instruments and apparatuses all of which demand significant manual dexterity.
• Knowledge: Knowledge of basic computer functions, Quest LIS knowledge is desirable, Knowledge of medical terminology is desirable
• Skills: Data Entry skills, Good clerical, organizational, phone and communication skills
• Education: High School Diploma or Equivalent (Required)

About the Role

The position provides general support for the Anatomic Pathology function.

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness® mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!