Analyst II

About the role

This role involves analyzing global markets for IT services, including servers, storage, backup, security, productivity software, remote monitoring, hyperconvergence, and IoT. You will study SMB and enterprise needs, support technical sales, and provide expertise on IT solutions.

Responsibilities

• Analyze market trends and client requirements for IT services
• Support technical sales and provide expertise on IT solutions
• Design and propose solutions tailored to SMB and enterprise needs
• Collaborate with teams to meet organizational goals
• Train users, test systems, and create instructional materials to enhance user understanding and system effectiveness

Requirements

• Strong technical skills and experience in IT systems
• Ability to analyze market trends and emerging technologies
• Solid understanding of IT infrastructure (servers, storage, security, hyperconvergence, IoT, etc.)
• Excellent communication and problem-solving abilities
• Customer-focused service delivery

Qualifications

Ideal candidates will possess a combination of technical proficiency, market analysis experience, and strong interpersonal skills. Remote work options may be available.