ANALYST II
About the role
Under the direction of the Supervisor I, the Analyst II performs analytical assignments for the Department of Developmental Services' Community Appeals and Resolutions Branch (CARB). This position performs a wide variety of governmental and investigative activities associated with the various complaints received by the Department, including researching allegations and processing Whistleblower Complaints and Lanterman Act Eligibility and Service Appeals. The incumbent must effectively communicate and correspond with management, staff, and internal and external stakeholders, contributing to the overall efficiency and productivity of the work of CARB. Duties may include access to information systems containing protected and personally identifying information.
Working conditions
Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time. All commute expenses to the reporting location will be the responsibility of the selected candidate. Pursuant to California Government Code requirements, candidates must be residents of the State of California at the time of appointment. This position requires lawful authorization to work in the United States. The Department does not sponsor employment visas for this position.
Position details
Job Code: JC-530350
Position #: 472-553-5393-XXX
Working Title: Analyst II
Classification: ANALYST II
Salary: $6,031.00 - $7,547.00 A (New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.)
# of Positions: 2
Work Location: Orange County
Telework: Hybrid
Job Type: Permanent, Full Time
Facility: Department of Developmental Services
Effective July 1, 2025, State employees are subject to a salary reduction of three percent in exchange for five hours per month of the Personal Leave. This position is eligible for geographic retention pay differential of $250.00 per month.
Special requirements
The Statement of Qualifications (SOQ) must be numbered in the same order as the following areas, typed in 12-point Arial font, single spaced, and be no more than two pages in length. Applicants who fail to answer the questions or submit an SOQ may not be considered.
- Please describe your approach to investigating a whistleblower complaint, including an explanation of what is important to consider and why.
- Describe how your work abilities and/or experience fit with the desired qualifications of this duty statement.
If you are using list eligibility from an on-line exam to qualify for this position, you MUST include with your application any documentation (i.e., copy of transcript, degree, license, etc.) to verify meeting the MQ's or you may not be considered for the position. The MQs will be verified prior to interview and/or appointment. If it is determined that an applicant does not meet the MQs of the classification, the applicant may not be considered and withheld from the eligible list.
Application information
Final Filing Date: 9/7/2026
Who May Apply: Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply: Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included.
Address for Mailing Application Packages:
Department of Developmental Services - Headquarters N/A
Attn: Kerina Brummett Cert Unit
1215 O Street, MS 10-40
Sacramento, CA 95814
Address for Drop-Off Application Packages:
Department of Developmental Services - Headquarters N/A
Kerina Brummett Cert Unit
1215 O Street, MS 10-40
Sacramento, CA 95814
08:00 AM - 05:00 PM
Required application package documents
The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - A Statement of Qualifications (SOQ) is required and is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications and qualify them for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing. SEE "SPECIAL REQUIREMENTS" ABOVE FOR INSTRUCTIONS.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of: Current trends in developmental disabilities, public health, basic legal due process, and the regional center system. Basic project management and coordination principles, including work plan development. Effective use of computer software programs including Microsoft Office, Outlook, Excel, Word, SharePoint, and PowerPoint. Organizational skills and be able to work in a fast-paced environment. Spanish bilingual highly desirable.
Ability To: Communicate and correspond effectively, in a clear, concise/succinct, and comprehensive manner. Summarize detailed written content into easily consumed work products that are focused on the critical and key points. Reason logically and creatively and utilize a variety of analytical techniques to review detailed information. Gain and maintain the confidence and cooperation of persons and entities involved during the course of work. Work in a collaborative manner in multi-disciplinary teams and develop and maintain cooperative and harmonious relationships with contractors, regional centers, Department staff, other state agencies, peers, the public and others.
Benefits
As a state employee working for the Department of Developmental Services, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits. Benefit Eligibility May Be Based On Job Classification, Bargaining Unit, Time Base And Length Of Appointment. Additional Benefits May Also Be Outlined For Specific Bargaining Units In Employee Collective Bargaining Contracts. For More Information, Please Visit The Links Below:
- State Employees - CalHR Benefits Website
- CalPERS Health Benefit Summary 2026
Benefit information can be found on the CalHR website and the CalPERS website.
Contact information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.dds.ca.gov
Human Resources Contact: Kerina Brummett (916) 654-2428 Kerina.Brummett@dds.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact: Equal Employment Opportunity Office (916) 654-1888 OHRAS@dds.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional information
Electronic application submission is highly encouraged. Multiple positions may be filled from this recruitment. This recruitment may be utilized to fill future vacancies that may occur during the life of the certification list. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate may be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the California Department of Human Resources. All appointments are subject to State Restriction of Appointment (SROA), Departmental Restriction of Appointment (DROA), Re-employment List procedures, pre-employment physical and fingerprint clearances. Further information on the definition of the above may be found on the California Department of Human Resources' website at: www.calhr.ca.gov. If you have not taken the Analyst II exam/assessment you may find the exam for this classification at the link below. You must take and pass the exam/assessment to obtain eligibility for hire. Click here to gain list eligibility.
Remove any confidential information
Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded includes, but is not limited to, your Social Security Number (SSN), date of birth, driver's license number (unless required), marital status, gender, race, religion, etc. If you are using a CalCareer account to apply, your SSN is automatically encrypted, but it is recommended that you not include your SSN on any documents submitted as part of your application package. If you choose to submit a hard copy application, you should redact any confidential information.