Analyst, Customer Relationship Marketing

Responsibilities

• Develop and execute the email circulation plan
• Analyze performance to identify trends and opportunities
• Test content and marketing messaging
• Digital campaign budget management and reporting on KPI’s
• Partner cross-functionally to test all email campaign links for accuracy prior to launch
• Auxiliary in managing monthly financial forecast and accruals
• Proactively work with team members, email deployment team, digital execution team, brand marketing, finance, customer analytics, and other cross-functional groups
• Interact with peers on other Williams-Sonoma, Inc. brands to share best practices and test results
• Analyze competitive marketplace and follow Marketing trends

Requirements

• BA/BS Degree in Marketing, Business, or related field or equivalent work experience
• 1+ year of experience in Digital, Email or E-Commerce Marketing
• Enthusiastic and self-motivated with a strong interest in Email
• The ability to lead projects proactively
• An analytical problem-solver with insatiable curiosity
• Meticulous organization and interpersonal skills; excellent written and verbal communication skills
• The ability to work in a fast-paced environment with the ability to prioritize, work on multiple projects, and be flexible
• Intermediate to advanced Excel skills (v-lookups, pivot tables)
• Meticulous attention to detail
• The ability to build effective relationships within the team and with cross functional partners & vendors
• Experience with a web analytics system is a plus
• Proven track record in managing and optimizing a budget to ROI goals

Qualifications

• This role requires being onsite in the San Francisco, California office Monday through Thursday

Skills

• Strong analytical skills
• Attention to detail

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health
• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series

Pay

The expected starting pay range for this position is $71,000-$83,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law.

Schedule

Monday through Thursday

About the Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.