Analyst Business Systems IT

About the role

Medline is looking for a Business Systems Analyst with strong system analysis experience and working knowledge of industry-standard Transportation Management Systems (TMS). This role supports the TMS team by translating logistics, warehouse, carrier, parcel, and ERP needs into clear requirements, process improvements, system changes, and production-ready solutions across multiple transportation platforms.

Responsibilities

• Analyze TMS workflows across shipment planning, rating, carrier selection, tendering, tracking, visibility, exception management, and downstream reporting.
• Translate business needs into requirements, functional specifications, process flows, data mappings, test scenarios, and acceptance criteria.
• Investigate production issues and enhancement requests by analyzing system behavior, configuration, data, SQL queries, logs, interfaces, EDI/API transactions, and upstream/downstream dependencies.
• Partner with developers, Operations, logistics teams, vendors, and business stakeholders through discovery, design, build, testing, deployment, and post-release support.
• Support release readiness, user acceptance testing, documentation, communication, and continuous improvement for TMS capabilities.

Requirements

• 5+ years of Business Systems Analyst, Systems Analyst, or similar experience supporting enterprise applications and cross-functional technology initiatives.
• Experience supporting logistics, TMS, warehouse, distribution, carrier, parcel, or supply chain technology solutions.
• Strong system analysis skills, including requirements documentation, process/data flow analysis, root-cause analysis, testing, and functional impact assessment.
• Ability to read SQL, analyze application data, troubleshoot interfaces/logs, and communicate findings clearly to technical and business audiences.
• Bachelor’s Degree in Computer Science, Information Systems, Supply Chain, Logistics, Engineering, Business, or a related field.

Qualifications

• Experience with industry-standard Transportation Management Systems (TMS), including platforms such as Oracle Transportation Management (OTM) / Oracle TMS or similar solutions.
• Experience with TMS integrations across ERP, WMS, carrier systems, parcel platforms, EDI/API transactions, middleware, reporting platforms, or vendor solutions.
• Knowledge of transportation execution, shipment visibility, exception management, freight rating, optimization, and operational support processes.
• Experience with Agile and DevOps tools such as Jira, Zephyr, Splunk, SonarQube, Azure DevOps, or similar platforms.

Benefits

• Health insurance
• Life and disability insurance
• 401