Business Analyst IT

About the role

The IT Business Analyst partners with cross-functional Agile teams and stakeholders to elicit, analyze, and refine requirements within iterative delivery frameworks. This role translates business needs into well-defined user stories and acceptance criteria, supports sprint-based delivery of Cass solutions, and leverages agentic AI tools to accelerate requirements analysis, data interpretation, and documentation workflows.

Responsibilities

• Evaluates business requests to determine feasibility within Agile delivery cycles; researches and identifies options that best serve business needs using data-driven analysis and AI-enabled research tools.
• Conducts gap analysis between existing business systems and evolving customer requirements, informing backlog prioritization and sprint planning decisions.
• Collaborates with Product Owners, System Architects, and Agile development teams to refine epics into detailed user stories with clear acceptance criteria.
• Authors and maintains Agile artifacts including user stories, acceptance criteria, process flows, and functional and technical specifications, leveraging AI-assisted documentation tools where appropriate.
• Compiles, analyzes and interprets complex data using a combination of AI-powered analytics and traditional tools to identify trends; troubleshoot issues, and informs product decisions.
• Collaborates with Product Owners and stakeholders to define product vision, sprint goals, and release-level deliverables that support desired business outcomes.
• Supports sprint planning by preparing refined user stories, story maps, and release communication documents for iterative solution delivery.
• Proactively identifies cross-team dependencies and impediments, escalating risks during standups and sprint planning to maintain delivery velocity.
• Defines acceptance criteria, creates behavior-driven test scenarios, and performs sprint-level acceptance testing (UAT) for product increments.
• Supports continuous improvement by contributing insights from sprint retrospectives and identifying opportunities for workflow automation.
• Other duties as needed or assigned.

Requirements

• A bachelor’s degree in computer science, business administration, information systems, or a related field, or equivalent work experience.
• 1-3 years of direct work experience in a Business Analyst or similar capacity, with exposure to Agile delivery environments preferred.
• Certified Scrum Product Owner (CSPO), IIBA Agile Analysis Certification (AAC), or equivalent Agile certification preferred.

Skills

• Ability to translate business needs into well-structured user stories, acceptance criteria, and viable Agile solutions.
• Experience conducting requirements analysis within Agile frameworks, translating stakeholder needs into user stories, story maps, and functional specifications for cross-functional teams.
• Experience querying relational databases (e.g. Microsoft SQL Server) and utilizing modern analytics or AI-enabled data analysis tools to extract data for data analysis and troubleshooting preferred.
• Proficient with Agile collaboration tools (e.g. Azure DevOps) and Microsoft Office products.
• Experience utilizing agentic AI tools (e.g., AI copilots, intelligent document analysis, automated data extraction) to accelerate requirements gathering, data analysis, and documentation tasks.
• Previous active participation in Agile ceremonies including daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Foundational understanding of DevOps practices, CI/CD pipelines, and how they integrate with Agile BA workflows.
• Familiarity with Agile estimation techniques (story points, planning poker) and backlog management practices.
• Ability to work both independently and in a team-oriented, collaborative setting.
• Ability to thrive in fast-paced, iterative Agile environments with shifting priorities and sprint-based timelines.
• Ability to work effectively with Product Owners, Scrum Masters, and stakeholders at all levels, facilitating alignment across Agile teams.
• Excellent problem-solving and analytical skills.
• Strong written and verbal communication skills.
• Strong interpersonal and stakeholder management skills.
• Ability to effectively prioritize and execute tasks in a complex environment.

About the company

Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communication networks, facilities, and other operations. Disbursing over $94 billion annually on behalf of its clients, and with total assets of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly-owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000®.