Business Systems Analyst-IT

About the role

Stoney Clover Lane is seeking an IT Analyst to support and optimize NetSuite and related business systems across the organization. This role will partner cross-functionally with Finance, Product, Operations, and Digital teams to support system enhancements, integrations, reporting, and process improvements.

Responsibilities

• Serve as a key support resource for NetSuite, including upgrades, enhancements, and platform maintenance
• Gather and document business, user, and system requirements across teams
• Build and maintain documentation for technical processes and workflows
• Support business readiness activities including testing, rollout, training, and ongoing support
• Develop, test, and deploy NetSuite customizations and functionality enhancements
• Support software and hardware integrations including Shopify, Joor, and SPS Commerce
• Manage EDI vendor setup, testing, and ongoing support
• Automate and improve internal reporting and dashboards
• Support end users alongside third-party IT partners
• Aid with onboarding and offboarding processes related to systems and access

Requirements

• 3+ years of ERP or NetSuite administration experience
• Bachelor’s degree in Information Technology, Computer Science, Business, or related field preferred
• Experience developing workflows, dashboards, and NetSuite customizations
• Strong understanding of retail business systems and operational processes
• Experience partnering with Finance and/or Product teams from a technical perspective
• Strong analytical, organizational, and problem-solving skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment

Qualifications

• Solutions-oriented with strong attention to detail
• Strong sense of ownership and accountability
• Collaborative and cross-functional mindset
• Proactive and adaptable in a fast-paced environment
• Strong problem-solving and process-improvement focus
• Team player with a “do what it takes” attitude

Skills

• ERP or NetSuite administration experience
• Workflow development
• NetSuite customization and integration
• Business systems and operational processes
• Financial and product team partnerships
• Communication and problem-solving skills

Benefits

• Salary range: $75,000 – $85,000
• Hybrid schedule: 4 days in NY office and 1 day remote
• Health, dental, and vision benefits for eligible employees
• 401(k) eligibility
• Paid time off and company holidays
• Employee discount