Analyst, Business Systems

About the role

The Business Systems Analyst role supports organizational goals by gathering and analyzing requirements for business applications across multiple channels. It primarily documents, validates, and traces requirements to ensure alignment with business needs and system capabilities. The role facilitates communication among stakeholders to reconcile conflicting needs and develop comprehensive solution work products. Success is measured by the accuracy of requirements, stakeholder consensus, and effective support of system and process improvements. The work impacts organizational efficiency and customer service by enabling cost-effective, user-aligned systems and procedures.

Responsibilities

• Elicit and evaluate information from diverse sources to clarify true business needs and distinguish solution ideas from requests
• Facilitate requirement sessions and produce comprehensive documentation including validation and traceability of requests
• Utilize modeling techniques to graphically represent requirements and enhance textual documentation
• Develop and manage a business analysis work plan to coordinate tasks, deliverables, and schedules with stakeholders and project management
• Provide subject matter expertise and consulting support on complex tasks while initiating process and tool improvements
• Contribute to process improvement initiatives to enhance business analysis effectiveness and efficiency
• Also responsible for other duties/projects as assigned by business management as needed

Requirements

• Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Management Information Systems, IT, Business Administration or related field (Preferred)
• 2-4 years Working experience of systems analysis experience with understanding strategic business information systems. (Preferred)
• Strong working knowledge of utilizing and writing SQL queries. (Required)
• Critical Thinking skills with a view toward process evaluation/enhancement. (Required)
• Experience with SharePoint. (Preferred)

Qualifications

• Organizing (Required)
• Attention To Detail (Required)
• Communication - Ability to articulate potential issues/solutions either written or verbally (Required)
• Business Systems Analysis (Required)
• Business Systems Consulting (Required)
• Technical Writing (Required)
• Microsoft Office (Required)
• Microsoft Visio (Required)

Skills and Abilities

• Organizing (Required)
• Attention To Detail (Required)
• Communication - Ability to articulate potential issues/solutions either written or verbally (Required)
• Business Systems Analysis (Required)
• Business Systems Consulting (Required)
• Technical Writing (Required)
• Microsoft Office (Required)
• Microsoft Visio (Required)

Benefits

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ348684. To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.