Analyst, AR
About the role
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO.
Responsibilities
- Complete a high volume of phone calls to B2B customers on a daily basis
- Document customer contact details in collection software
- Conduct research to resolve customer issues to enable payment of invoices
- Collaborate and foster effective communication with customer and sales partners
- Develop and track action plan to meet monthly individual and team goals
Requirements
- Bachelor’s degree or equivalent related work or military experience
- 1 year of customer service, banking, accounts payable/receivable experience
Preferred qualifications
- Bachelor's degree in business/accounting/finance or successful employment history working in a high-volume customer global shared service/finance role
- Collection strategy software experience desired (HighRadius, Get Paid)
- Quickly learn and achieve proficiency in new software applications, as needed
- Oracle or SAP experience
- Online banking, lockbox exposure
- Fluent in Windows applications and Microsoft Office programs such as Word, Excel (pivot tables, vlookup, etc.) and PowerPoint
Qualifications
Minimum qualifications: Bachelor’s degree or equivalent related work or military experience 1 year of customer service, banking, accounts payable/receivable experience
Skills
- Collection strategy software experience (HighRadius, Get Paid)
- Quickly learn and achieve proficiency in new software applications, as needed
- Oracle or SAP experience
- Online banking, lockbox exposure
- Fluent in Windows applications and Microsoft Office programs (Word, Excel, PowerPoint)
Benefits
- Competitive compensation package
- Full health insurance benefits available on day one
- Life and disability insurance
- Earn up to 15 days of PTO over your first year
- 9 paid company holidays
- 401(k) option with company match
- Education assistance
- Opportunity to participate in a company incentive plan
Pay
Pay, benefits and more: Competitive compensation package Full health insurance benefits available on day one Life and disability insurance Earn up to 15 days of PTO over your first year 9 paid company holidays 401(k) option with company match Education assistance Opportunity to participate in a company incentive plan
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO.