Americas Tax Technology Group - Development Senior Manager

About the role

As part of the Americas Tax Technology Group (ATTG), you will be part of an organization that designs, builds, and operates AI-enabled digital products that empower our Tax professionals and clients. ATTG partners closely with the Tax practice to deliver secure, scalable, and responsible technology solutions, including digital and mobile tools, data platforms, analytics, dashboards, visualization, and emerging generative AI–driven experiences.

Responsibilities

• Partner with Product Owners to design, plan, build, operate, and continuously improve one or more products within a portfolio, with a focus on AI-augmented capabilities
• Own delivery outcomes including quality, reliability, performance, and long-term maintainability
• Lead development teams to deliver secure, scalable, and cloud-native solutions, incorporating automation and AI where it drives measurable value
• Ensure products meet 24x7 operational expectations, including leadership of urgent response teams for production issues
• Drive the responsible adoption of generative AI and advanced analytics in product development, testing, support, and operations
• Ensure AI solutions follow Responsible AI principles (security, privacy, explainability, compliance, and human oversight)
• Promote reuse of AI patterns, components, accelerators, and platforms across products and portfolios
• Earn and embed AI into developer workflows (e.g., design, coding, testing, documentation, support) to improve speed and quality
• Partner with Development Leads and Architects to create and maintain architecture artifacts including: Infrastructure Architecture Documents (IAD), Solution Design Documents (SDD), and AI architecture and integration patterns
• Drive consistency across teams while allowing flexibility for innovation and experimentation
• Lead and grow high-performing, inclusive development teams across onshore, offshore, and hybrid models
• Set clear goals, assign work, manage performance, and conduct career development discussions
• Coach teams to balance delivery excellence with innovation, leveraging AI as a force multiplier
• Foster a culture of continuous learning, experimentation, and psychological safety
• Manage vendor relationships including assurance, procurement, and invoice approvals
• Coordinate closely with DevOps, Architecture, InfoSec, Data, and Platform teams
• Create and maintain technical and AI roadmaps aligned with product and business strategy
• Produce clear technical documentation and ecosystem diagrams depicting product interdependencies

Qualifications

• Proven track record delivering mission-critical, 24x7 enterprise systems
• Strong grounding in software engineering fundamentals and modern development practices
• Deep understanding of distributed systems, cloud-native architectures, and APIs
• Practical experience applying Agile / Lean delivery models
• Ability to clearly articulate complex technical and AI-enabled solutions to both technical and non-technical stakeholders
• Strong decision-making skills informed by data, quality metrics, and AI-assisted insights
• Comfortable leading through ambiguity and driving outcomes at scale

Skills and Attributes

• Experience managing cross-functional teams across development, test, and operations
• Experience managing vendors and service providers
• Experience managing onshore, offshore, and distributed teams

What We Look For

We're interested in people who are ready to become a part of a highly engaged, diverse, and dynamic team to help us continue to make a real difference to our clients. If you have a strong client focus, an interest in strategic initiatives and the ambition to go above and beyond expectations, this role is for you.

What We Offer

• Cumulative base salary range: $101,700 to $294,800
• Comprehensive compensation and benefits package
• Flexible vacation policy
• Equal employment opportunities
• Reasonable accommodation for candidates with disabilities