Americas Tax Technology Group - Development Senior Manager

About the role

The Development Senior Manager (DM) sits within the Solution Delivery pillar, responsible for leading the end-to-end delivery of AI-enabled products that support the Americas Tax practice. This role blends people leadership, technical depth, and AI-informed decision making, ensuring products are delivered with speed, quality, and trust while aligning with firm architecture, security, and AI governance standards.

Responsibilities

• Partner with Product Owners to design, plan, build, operate, and continuously improve one or more products within a portfolio, with a focus on AI-augmented capabilities
• Own delivery outcomes including quality, reliability, performance, and long-term maintainability
• Lead development teams to deliver secure, scalable, and cloud-native solutions, incorporating automation and AI where it drives measurable value
• Ensure products meet 24x7 operational expectations, including leadership of urgent response teams for production issues
• Drive the responsible adoption of generative AI and advanced analytics in product development, testing, support, and operations
• Ensure AI solutions follow Responsible AI principles (security, privacy, explainability, compliance, and human oversight)
• Promote reuse of AI patterns, components, accelerators, and platforms across products and portfolios
• Embed AI into developer workflows (e.g., design, coding, testing, documentation, support) to improve speed and quality
• Partner with Development Leads and Architects to create and maintain architecture artifacts including: Infrastructure Architecture Documents (IAD), Solution Design Documents (SDD), AI architecture and integration patterns
• Ensure adoption of Reference Architecture standards, development patterns, and engineering best practices
• Drive consistency across teams while allowing flexibility for innovation and experimentation
• Lead and grow high-performing, inclusive development teams across onshore, offshore, and hybrid models
• Set clear goals, assign work, manage performance, and conduct career development discussions
• Coach teams to balance delivery excellence with innovation, leveraging AI as a force multiplier
• Foster a culture of continuous learning, experimentation, and psychological safety
• Estimate LOE, manage staffing plans, and optimize capacity across the portfolio
• Manage vendor relationships including assurance, procurement, and invoice approvals
• Coordinate closely with DevOps, Architecture, InfoSec, Data, and Platform teams
• Create and maintain technical and AI roadmaps aligned with product and business strategy
• Produce clear technical documentation and ecosystem diagrams depicting product interdependencies

Requirements

• Bachelor’s degree (Computer Science, Engineering, Accounting, Finance preferred) or equivalent experience
• Master’s degree
• 10–15 years of relevant experience
• 6+ years leading development teams using Agile/Lean practices
• Experience delivering solutions using Microsoft .NET and modern UI technologies
• Experience building cloud-native solutions (Microsoft Azure preferred)
• Exposure to generative AI initiatives (product features, developer productivity, analytics, or automation)
• Experience with DevOps, CI/CD, and platform engineering
• Exposure to project and portfolio management
• Tax domain experience

Qualifications

• Proven track record delivering mission-critical, 24x7 enterprise systems
• Strong grounding in software engineering fundamentals and modern development practices
• Deep understanding of distributed systems, cloud-native architectures, and APIs
• Practical experience applying Agile / Lean delivery models
• Ability to clearly articulate complex technical and AI-enabled solutions to both technical and non-technical stakeholders
• Strong decision-making skills informed by data, quality metrics, and AI-assisted insights
• Comfortable leading through ambiguity and driving outcomes at scale

Skills and attributes for success

• Proven track record delivering mission-critical, 24x7 enterprise systems
• Strong grounding in software engineering fundamentals and modern development practices
• Deep understanding of distributed systems, cloud-native architectures, and APIs
• Practical experience applying Agile / Lean delivery models
• Ability to clearly articulate complex technical and AI-enabled solutions to both technical and non-technical stakeholders
• Strong decision-making skills informed by data, quality metrics, and AI-assisted insights
• Comfortable leading through ambiguity and driving outcomes at scale

What we look for

• We’re interested in people who are ready to become a part of a highly engaged, diverse, and dynamic team to help us continue to make a real difference to our clients. If you have a strong client focus, an interest in strategic initiatives and the ambition to go above and beyond expectations, this role is for you.

What we offer you

• A comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.