Americas Tax Technology Group - Solutions Architect - Senior Manager

About the role

The opportunity is to join the Americas Tax Technology Group (ATTG) as a Solutions Architect – Senior Manager. You will work on designing and implementing innovative solutions that support the Tax professionals.

Responsibilities

• Ensures the architecture of solutions is aligned with the direction of the organization in terms of technology and business strategy, with clear AI value realization goals.
• Drives effective decision making to steer, harmonize and accelerate efforts within the portfolio, documents trade-offs across performance, cost, risk, and delivery timelines.
• Accountable for the solution architecture of products within the portfolio, including agentic AI and generative AI capabilities.
• Makes informed Build vs. Buy decisions by consistently following established evaluation processes, including model/platform assessments and vendor due diligence.
• Routes technology purchase requests through appropriate channels to ensure alignment with Global Procurement purchasing requirements.
• Ensures solution designs specify technologies & tools approved for use by Tax Quality, Risk Management & Independence, including AI safety controls.
• Collaborate with Solution Delivery Leadership (SDL) and Business Technology Leadership (BTL) to devise AI solution delivery strategy and operating model.
• Assists with mapping business technology strategy to solution strategy, including AI capability roadmaps and reusable building blocks.
• Participates in rationalization of the latest market trends, ATTG and EY Fabric capabilities, and emerging AI standards.
• Facilitates preparation of technical solution options and advises on technical and business value, including cost/performance and risk posture.
• Develops standards and reference architectures to accelerate delivery through repeatable actions, reusable components, and shared services.
• Identifies programs to deliver architectural leverage and scale through reusable components.
• Works alongside governance bodies in ATTG to form part of the organization’s overall governance picture, embedding compliance through automation and policy enforcement.
• Designs products and services for minimal human intervention in deployment and operation, including CI/CD, version pinning, and rollback strategies for agents and models.
• Ensures governance is met through automation and policy enforcement to reduce manual process gates, including traceability and guardrail logging.
• Ensures compliance with standards for solution architecture and integration of relevant building blocks already available.
• Defines robust architectures for building new applications and releases, leveraging and enhancing existing building blocks, or creating new reusable components.
• Architects agentic AI capabilities: single/multi-agent patterns, tool orchestration, planning/execution loops, episodic and long-term memory, retrieval grounding, and policy/guardrails.
• Designs multi-agent workflows: task decomposition and coordination (broadcast, hub-and-spoke, supervisor/worker), conflict resolution, shared memory, and evaluation harnesses.
• Leverages integration patterns for AI systems (function calling/skills catalogs, event-driven flows, APIs/services, RAG pipelines, vector stores, streaming, and observability).
• Applies and promotes standards and protocols such as OpenAPI 3.1, Model Context Protocol (MCP), and agent-to-agent (A2A) patterns where applicable.
• Leverages Microsoft Azure AI Foundry capabilities (model selection, Agent Service, Agent Framework/SDK, Hosted Agents, and observability/evaluations) to deliver scalable solutions.

Qualifications

• A bachelor’s degree (computer science, engineering, accounting, finance preferred) or equivalent work experience, master’s degree preferred.
• 10+ years of experience in solution/enterprise architecture and building enterprise software products; management experience a plus.
• Ability to clearly articulate both problems and proposed solutions to technical and non-technical stakeholders.
• Proactive approach to identifying issues and presenting solutions/options, leading where appropriate to resolution.
• Understanding of long-term business objectives and ability to suggest technical strategies to meet objectives through innovation, including AI-enabled capabilities.
• Strong experience with architectural styles and patterns (cloud-native, microservices, event-driven, API-first).
• Experience architecting agentic AI and/or generative AI solutions, including multi-agent workflows, tool orchestration, memory, and RAG grounding.
• Experience with integration patterns for AI systems (function calling/skills catalogs, vector stores, streaming, observability).
• Experience with Microsoft Azure AI Foundry: model selection/cost trimming; Agent Service; Agent Framework/SDK; Hosted Agents; and observability (tracing, metrics, evaluations, Application Insights/OpenTelemetry).
• Excellent knowledge of software development methodologies and processes (Agile/DevOps) and strong CI/CD discipline.
• Track record that includes the design and release of high-quality, high-performance, enterprise-level software products/applications.
• Excellent decision-making skills with the ability to balance conflicting interests in a complex and fast-paced environment.
• Strong analytical, prioritization, and troubleshooting skills; strong documentation skills for C-level consumption.
• Experience designing and implementing hybrid cloud solutions.
• Strong security and compliance fundamentals: OAuth2/OIDC, secrets management, data boundaries, content filters, and PII handling.
• Comfortable communicating architecture to all levels of management and customers; responsive and decisive in adjusting architecture per requirements and technology evolution.
• Working experience in Business Architecture is beneficial.

What we look for

We're interested in people who are ready to become part of a highly engaged, diverse, and dynamic team to help us continue to make a real difference to our clients. If you have a strong client focus, an interest in strategic initiatives, and the ambition to go above and beyond expectations—while bringing disciplined architecture, governance, and operational excellence to AI-enabled delivery—this role is for you.

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.