Americas Tax Technology Group - Solutions Architect - Senior Manager

About the role

The opportunity is to shape the future of tax technology solutions within the Americas Tax Technology Group at EY. As a Solutions Architect – Senior Manager, you will lead the design and implementation of innovative solutions that support tax professionals.

Responsibilities

• Ensures the architecture of solutions aligns with organizational technology and business strategy, focusing on AI value realization.
• Drives effective decision-making to steer, harmonize, and accelerate efforts within the portfolio, documenting trade-offs across performance, cost, risk, and delivery timelines.
• Accountable for the solution architecture of products within the portfolio, including agentic and generative AI capabilities.
• Makes informed Build vs. Buy decisions by following established evaluation processes, including model/platform assessments and vendor due diligence.
• Collaborates with Solution Delivery Leadership (SDL) and Business Technology Leadership (BTL) to devise AI solution delivery strategy and operating model.
• Assists with mapping business technology strategy to solution strategy, including AI capability roadmaps and reusable building blocks.
• Facilitates preparation of technical solution options and advises on technical and business value, including cost/performance and risk posture.
• Develops standards and reference architectures to accelerate delivery through repeatable actions, reusable components, and shared services.
• Designs products and services for minimal human intervention in deployment and operation, including CI/CD, version pinning, and rollback strategies for agents and models.
• Ensures governance is met through automation and policy enforcement to reduce manual process gates, including traceability and guardrail logging.
• Applies and promotes standards and protocols such as OpenAPI 3.1, Model Context Protocol (MCP), and agent-to-agent (A2A) patterns where applicable.
• Leverages Microsoft Azure AI Foundry capabilities to deliver scalable solutions.

Requirements

• A bachelor’s degree (computer science, engineering, accounting, finance preferred) or equivalent work experience, master’s degree preferred.
• 10+ years of experience in solution/enterprise architecture and building enterprise software products; management experience a plus.
• Ability to clearly articulate both problems and proposed solutions to technical and non-technical stakeholders.
• Proactive approach to identifying issues and presenting solutions/options, leading where appropriate to resolution.
• Understanding of long-term business objectives and ability to suggest technical strategies to meet objectives through innovation, including AI-enabled capabilities.
• Strong experience with architectural styles and patterns (cloud-native, microservices, event-driven, API-first).
• Experience architecting agentic AI and/or generative AI solutions, including multi-agent workflows, tool orchestration, memory, and RAG grounding.
• Experience with integration patterns for AI systems (function calling/skills catalogs, vector stores, streaming, observability).
• Experience with Microsoft Azure AI Foundry: model selection/cost trimming; Agent Service; Agent Framework/SDK; Hosted Agents; and observability (tracing, metrics, evaluations, Application Insights/OpenTelemetry).
• Excellent knowledge of software development methodologies and processes (Agile/DevOps) and strong CI/CD discipline.
• Track record that includes the design and release of high-quality, high-performance, enterprise-level software products/applications.
• Excellent decision-making skills with the ability to balance conflicting interests in a complex and fast-paced environment.
• Strong analytical, prioritization, and troubleshooting skills; strong documentation skills for C-level consumption.
• Experience designing and implementing hybrid cloud solutions.
• Strong security and compliance fundamentals: OAuth2/OIDC, secrets management, data boundaries, content filters, and PII handling.
• Comfortable communicating architecture to all levels of management and customers; responsive and decisive in adjusting architecture per requirements and technology evolution.
• Working experience in Business Architecture is beneficial.

Skills and attributes for success

• Ensures production operations and reliability: Kubernetes or serverless hosting, reliability engineering, cost/performance tuning, and incident response readiness.
• Ensures security and compliance by design: OAuth2/OIDC, secrets management, data boundaries, content filtering, and PII handling/redaction.
• Pairs with others inside and outside the organization to gather requirements and formulate appropriate architecture; advocates and compromises to reach mutually acceptable solutions.
• Works closely with Studio and engineering teams to translate architecture into delivered value and measurable outcomes.

Qualifications

• A bachelor’s degree (computer science, engineering, accounting, finance preferred) or equivalent work experience, master’s degree preferred.
• 10+ years of experience in solution/enterprise architecture and building enterprise software products; management experience a plus.
• Ability to clearly articulate both problems and proposed solutions to technical and non-technical stakeholders.
• Proactive approach to identifying issues and presenting solutions/options, leading where appropriate to resolution.
• Understanding of long-term business objectives and ability to suggest technical strategies to meet objectives through innovation, including AI-enabled capabilities.
• Strong experience with architectural styles and patterns (cloud-native, microservices, event-driven, API-first).
• Experience architecting agentic AI and/or generative AI solutions, including multi-agent workflows, tool orchestration, memory, and RAG grounding.
• Experience with integration patterns for AI systems (function calling/skills catalogs, vector stores, streaming, observability).
• Experience with Microsoft Azure AI Foundry: model selection/cost trimming; Agent Service; Agent Framework/SDK; Hosted Agents; and observability (tracing, metrics, evaluations, Application Insights/OpenTelemetry).
• Excellent knowledge of software development methodologies and processes (Agile/DevOps) and strong CI/CD discipline.
• Track record that includes the design and release of high-quality, high-performance, enterprise-level software products/applications.
• Excellent decision-making skills with the ability to balance conflicting interests in a complex and fast-paced environment.
• Strong analytical, prioritization, and troubleshooting skills; strong documentation skills for C-level consumption.
• Experience designing and implementing hybrid cloud solutions.
• Strong security and compliance fundamentals: OAuth2/OIDC, secrets management, data boundaries, content filters, and PII handling.
• Comfortable communicating architecture to all levels of management and customers; responsive and decisive in adjusting architecture per requirements and technology evolution.
• Working experience in Business Architecture is beneficial.

Benefits

Comprehensive compensation and benefits package including base salary range from $89,700 to $260,200, depending on location, and a wide range of paid time off options.

Pay

Base salary range for this job in all geographic locations in the US is $89,700 to $260,200. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $107,700 to $295,700.

Schedule

Flexible vacation policy and a hybrid model where most people in external, client-serving roles work together in person 60% of the time over the course of an engagement, project, or year.