Americas Tax Technology Group - Development Senior Manager

About the role

The Development Senior Manager (DM) sits within the Solution Delivery pillar, responsible for leading the end-to-end delivery of AI-enabled products that support the Americas Tax practice. This role blends people leadership, technical depth, and AI-informed decision making, ensuring products are delivered with speed, quality, and trust while aligning with firm architecture, security, and AI governance standards.

Responsibilities

• Partner with Product Owners to design, plan, build, operate, and continuously improve one or more products within a portfolio, with a focus on AI-augmented capabilities
• Own delivery outcomes including quality, reliability, performance, and long-term maintainability
• Lead development teams to deliver secure, scalable, and cloud-native solutions, incorporating automation and AI where it drives measurable value
• Ensure products meet 24x7 operational expectations, including leadership of urgent response teams for production issues
• Drive the responsible adoption of generative AI and advanced analytics in product development, testing, support, and operations
• Ensure AI solutions follow Responsible AI principles (security, privacy, explainability, compliance, and human oversight)
• Promote reuse of AI patterns, components, accelerators, and platforms across products and portfolios
• Embed AI into developer workflows (e.g., design, coding, testing, documentation, support) to improve speed and quality
• Partner with Development Leads and Architects to create and maintain architecture artifacts including:
• Infrastructure Architecture Documents (IAD)
• Solution Design Documents (SDD)
• AI architecture and integration patterns
• Ensure adoption of Reference Architecture standards, development patterns, and engineering best practices
• Drive consistency across teams while allowing flexibility for innovation and experimentation
• Lead and grow high-performing, inclusive development teams across onshore, offshore, and hybrid models
• Set clear goals, assign work, manage performance, and conduct career development discussions
• Coach teams to balance delivery excellence with innovation, leveraging AI as a force multiplier
• Foster a culture of continuous learning, experimentation, and psychological safety
• Estimate LOE, manage staffing plans, and optimize capacity across the portfolio
• Manage vendor relationships including assurance, procurement, and invoice approvals
• Coordinate closely with DevOps, Architecture, InfoSec, Data, and Platform teams
• Create and maintain technical and AI roadmaps aligned with product and business strategy
• Produce clear technical documentation and ecosystem diagrams depicting product interdependencies

Requirements

• Bachelor’s degree (Computer Science, Engineering, Accounting, Finance preferred) or equivalent experience
• Master’s degree
• 10–15 years of relevant experience
• 6+ years leading development teams using Agile/Lean practices
• Experience delivering solutions using Microsoft .NET and modern UI technologies
• Experience building cloud-native solutions (Microsoft Azure preferred)
• Exposure to generative AI initiatives (product features, developer productivity, analytics, or automation)
• Experience with DevOps, CI/CD, and platform engineering
• Exposure to project and portfolio management
• Tax domain experience

Qualifications

• Proven track record delivering mission-critical, 24x7 enterprise systems
• Strong grounding in software engineering fundamentals and modern development practices
• Deep understanding of distributed systems, cloud-native architectures, and APIs
• Practical experience applying Agile / Lean delivery models
• Ability to clearly articulate complex technical and AI-enabled solutions to both technical and non-technical stakeholders
• Strong decision-making skills informed by data, quality metrics, and AI-assisted insights
• Comfortable leading through ambiguity and driving outcomes at scale