Ambulatory Service Rep, Gyn Oncology Clinic Memorial ,Per Diem

About the role

This position supports patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting.

Major Responsibilities

• Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
• Confirms and verifies patient demographic and insurance information.
• Makes phone calls, connects patients to providers, takes messages, schedules urgent care appointments, and arranges tests and procedures.
• Assesses patients' needs, including financial counseling, interpreter services, social services, and refers to appropriate personnel.
• Schedules patients for treatment by multiple providers and treatment areas, and ensures test and procedural prep information is provided to patients.
• Collaborates with insurers to obtain prior authorizations for procedures and tests, and follows referral management regulations.
• Verifies eligibility for procedures or tests from various health care institutions, follows up to correct discrepancies, and facilitates patient prescription renewal matters.
• Prepares patient encounter information and submits it electronically, reviews and audits billing discrepancy reports, and resolves errors as directed.
• Maintains accurate and timely records, logs, charges, files, and other related information as required.
• Performs a variety of related administrative and clerical duties, such as retrieving files, distributing mail and other records, faxing, collating, data entry, relaying messages to clinicians, residents, and staff.
• Prepares special reports or spreadsheets for clinicians as requested, collects co-payments from patients, calculates daily totals of co-payments received, and composes or selects standard form letters for clinician's responses to routine inquiries and procedures.

Qualifications

• Required: High School Diploma.
• Preferred: Associate’s or Bachelor’s degree.
• Required: 3 years of related experience, this requirement is waived if candidate has Associate’s or Bachelor’s degree.
• Requires the ability to use specialized applications software and computer systems.
• Necessitates individuals who are multifunctional and able to work under stressful situations.
• Exemplifies professional behavior and excellent communication and human relations skills.
• Preferred: Knowledge of business office procedures and medical terminology/procedures preferred.

Physical Demands And Environmental Conditions

Work is considered sedentary. Position requires work indoors in a patient care environment.

Benefits

The final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Pay

Exemption Status: Non-Exempt
Hiring Range: $17.43 - $31.37

Schedule

Schedule Details: Monday through Friday
Scheduled Hours: 8-5
Shift: 1 - Day Shift, 8 Hours (United States of America)