Ambulatory Services Representative, Per Diem

Major Responsibilities

• Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
• Confirms and verifies patient demographic and insurance information.
• Collections co-payments from patients upon arrival.
• Absesses patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.

Position Qualifications

• Required: High School Diploma
• Preferred: Associate’s or Bachelor’s degree
• Required: 3 years of related experience, this requirement is waived if candidate has Associate’s or Bachelor’s degree
• Requires the ability to use specialized applications software and computer systems
• Necessitates individuals who are multifunctional and able to work under stressful situations
• Exemplifies, professional behavior and excellent communication and human relations skills

Experience/Skills

• Required: 3 years of related experience, this requirement is waived if candidate has Associate’s or Bachelor’s degree
• Requires the ability to use specialized applications software and computer systems
• Necessitates individuals who are multifunctional and able to work under stressful situations
• Exemplifies, professional behavior and excellent communication and human relations skills

Education

• Preferred: Associate’s or Bachelor’s degree

Benefits

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

About the Role

UMass Memorial Health is an equal opportunity and affirmative action employer. We strive to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind.