Ambulatory Nurse Navigator, Pediatrics

Full-time position, benefits eligible, 40 hours per week.

Schedule

Monday through Friday.

Pay

$38.20 - $57.30 per hour.

Requirements

• Graduation from an accredited School of Nursing.
• BSN preferred with two years' experience as a Registered Nurse.
• Case management experience preferred.
• Bilingual preference with fluency in Spanish.
• Current license as a Registered Nurse (RN) in the applicable state.

Responsibilities

• Responsible for ongoing evaluation and quality improvement of the Navigator Program and tracks all activity as defined by the departmental and program standards.
• Ensures quality patient care by adhering to the policies of WFBMC, involving patients and their families in identifying their needs, creating a plan to meet those needs, and effectively communicating the plan across the continuum of care.
• Identifies barriers to efficient and effective management of patient care and seeks strategies to remove them.
• Implements outreach efforts to establish and maintain positive working relationships with key community agencies.
• Collects and maintains up-to-date and accurate program data and documentation according to program standards.
• Delivers reports that demonstrate outcomes and performance improvement activities; adheres to established productivity benchmarks.
• Trained in motivational interviewing and health coaching to provide chronic care management.
• Demonstrates ability to function in a professional practice model through active participation in shared governance and acceptance of personal responsibility for professional growth.
• Participates in continuing education offerings and seeks new opportunities for self-improvement.
• Seeks and applies constructive feedback to improve performance.
• Provides age/developmentally appropriate patient care in accordance with Age-Specific guidelines for the specific age groups served.
• Serves as a liaison between the provider and patient between clinic visits.
• Communicates by phone (or in person if needed) when clinical concerns arise and provides transitional care after the patient visits the ED or hospital.
• Identifies and addresses barriers to care that might keep the patient from receiving timely and appropriate treatment, and assists with identifying community resources.
• Meets weekly with the primary medical team to discuss current patients and identify new patients at risk for services.
• Participates in Transitional and Supportive Care rounds to help identify patients who are candidates for services.

Skills

• Problem solving, decision making, and critical thinking skills.
• Ability to work in a self-directed environment.
• Ability to work with and lead teams.
• Demonstrates ability to work in a fast-paced environment with multiple interruptions.
• Expertise in MS Office and ability to prepare program reports frequently and efficiently.

Work Environment

• Clean, well-lit, comfortable environment.
• Possible exposure to infections and contagious diseases.
• Occasional exposure to patient illnesses.
• Occasionally subject to irregular hours (evenings and weekends).

Benefits

• Competitive base compensation within the listed pay range based on qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on call, and more based on the teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and short- and long-term disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.