Ambulatory Manager--Pulmonology

About the role

The successful candidate will lead and manage assigned areas, translating objectives and procedures into effective actions to ensure high-quality patient care. Responsibilities include planning, organizing, implementing, and evaluating patient care, developing strategies for quality care, and ensuring staff provides patient-focused care.

Responsibilities

• Plans, organizes, implements and evaluates the delivery of patient care in accordance with policy and procedures, philosophy and mission.
• Develops, implements and supports strategies for the delivery of quality patient care based on the requirements of the medical service while achieving positive patient relations in a teaching environment.
• Ensures staff provides quality, effective care consistent with relevant policies, procedures and access and service standards.
• Makes sure staff monitors and evaluates quality of care.
• Works closely with staff and peers to identify opportunities to improve patient care.
• Coordinates activities between the clinical service and other clinical units to ensure quality patient care.
• Facilitates the development of departmental policies and procedures and ensures compliance.
• Ensures department is in compliance with applicable regulations, i.e., CLIA, OSHA, Medicare, etc.
• Promotes customer satisfaction in a professional, constructive manner.
• Collaborates with Medical Director to ensure program goals are established and achieved.
• Responsible for the coordination, organization and delegation of operational aspects of the department to ensure effective, efficient delivery of services.
• Determines service needs in terms of patient and staff requirements.
• Affirms that staff provides patient focused care.
• Solves patient care issues as identified.
• Reviews outcomes and evaluates operational systems to ensure ongoing improvement.
• Creates a work environment that promotes continuous quality improvement, team building and ongoing personal development.
• Collaborates with medical staff and other personnel in promoting and planning optimal patient care.
• Collaborates regularly with physicians and ancillary service providers to review practices, services and resolve issues.
• Selects, hires, trains, manages and evaluates the effectiveness of employees on a continuous basis.
• Promotes teamwork, contributing to positive employee morale.
• Provides objective, constructive feedback regarding strengths and opportunities for improvement.
• Coaches and counsels to correct identified performance deficiencies.
• Establishes goals, and provides follow up within established Human Resources policies.
• Ensures compliance with policies and ensures staff meets the established access and service standards.
• Devises communication system to keep all personnel informed of operations.
• Fosters a competent staff through the provision of orientation, inservices, continuing education programs and professional development.
• Aids in the creation and oversight of clinic budgets.
• Demonstrates an awareness of departmental budget for personnel, materials and services through efficient use of the same.
• Affirms cost effective staffing patterns, schedules and appropriately utilizes staff.
• Reviews trends with Medical Director/Administrator.
• Maintains oversight of equipment and supplies and prioritizes budget requests to ensure safe patient care and optimal utilization of resources.
• Approves and maintains payroll documents.
• Analyzes trends to develop long range plans for budget needs.
• Participates in committees and completes additional projects as assigned.
• Directly supervises support staff within clinical unit in the provision of patient services.

Requirements

Minimum qualifications include an Associate's Degree or a combination of a High school diploma and three (3) years of healthcare experience. Certification in Basic Life Support is required within 30 days of hire. A state criminal background check and Federal (if applicable) are required for regulated areas. Two (2) years of healthcare management/supervisory experience is also required.

Qualifications

Experience in a healthcare management/supervisory position is preferred.

Skills

Strong leadership, organizational, and interpersonal skills are required. Proficiency in Microsoft Office applications is necessary. Knowledge of healthcare regulations and standards is beneficial.

Benefits

N/A

Pay

N/A

Schedule

N/A