MANAGER AMBULATORY OPERATIONS
About the role
Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergency issues such as facility or operational issues due to weather, call outs or other unforeseen circumstances.
Experience Required
Minimum 3 years experience in a healthcare leadership, manager level or above. A combination of education, experience and background may also be considered.
Skill
- Exercising a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve local and organizational objectives.
- Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics.
- Knowledge and ability to utilize electronic health record in order to monitor key practice statistics, patient access metrics and clinic operations.
- Excellent organizational, written and verbal communication skills. Comfort in communication with all levels of personnel.
- Demonstrated excellence in customer service, patient experience and operational improvement within the ambulatory setting.
- Strong knowledge of principles and practices of business/medical administration, management and relationship management.
Education Requirements
- Associate's degree or Bachelor’s degree preferred
About the Area
With the help of Cooper, I have obtained my Epic Certification as well as my Masters in Business Administration. Cooper has really been supportive and really helpful in helping me to develop professionally and personally they really believe in a strong work-life balance.