Ambulatory Care Rep| FT| Jenkintown|830am-5pm

About the role

Location: 680 Old York Road, Jenkintown, Pennsylvania, United States. Tracking Code: 265267.

Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.

Fox Chase Cancer Center, part of the Temple University Health System, is one of the first cancer hospitals in the country and has been a national leader in cancer treatment, research, and prevention for more than 100 years. The center is committed to providing the best treatment options for patients and delivering that care with compassion.

Responsibilities

• Patient check-in/check-out
• Registration related activities
• Insurance verification
• Referral determinations
• Active account verification
• Patient demographic entry and verification
• Scheduling of new and follow-up appointments
• Scheduling of lab and diagnostic services
• Scheduling of chemotherapy treatment
• Direct patient interaction
• Management of multiple electronic scheduling worklists
• Rotating assignment to all point of service areas within the department
• Learning and applying all processes specific to each situation
• Adherence to departmental and institutional protocols
• Accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations

Requirements

• High School Diploma or Equivalent (Required)
• Bachelor's Degree (Preferred)
• 3 years experience in a related role
• Related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare experience or a Bachelor's Degree in lieu of experience

Schedule

• Full-Time
• Day Shift
• 40 hours per week