Alcohol Compliance Representative

Job Summary

The Alcohol Compliance Representative ensures the service of alcohol throughout the venue in accordance with state laws and company policies. This role also supports staff with alcohol-related issues, observes and documents incidents, and implements alcohol cut-off procedures.

Essential Functions

• Supervise and support staff in the responsible service of alcohol.
• Ensure all employees comply with Legends’ alcohol service policies.
• Observe, document, and report alcohol-related issues or policy violations.
• Assist with implementing alcohol cut-off procedures.
• Complete inventory counts at assigned locations.
• Maintain a friendly, positive, and professional demeanor at all times.
• Interact with guests and staff to ensure guest satisfaction.
• Possess thorough knowledge of the food and beverage menu, specials, and services offered.
• Understand the layout of the venue and assigned work areas.
• Deliver attentive, personalized guest service with attention to detail.
• Maintain a clean, organized, and safe work environment.
• Ensure compliance with company service standards.
• Collaborate effectively with team members and other service departments.
• Work a flexible schedule, including days, nights, weekends, and holidays.
• Meet all state and local health requirements for food handling and alcoholic beverage service.

PREFERRED QUALIFICATIONS

• High school diploma required; some college preferred.
• Experience working in a fast-paced environment.
• Alcohol compliance or supervisory experience preferred.
• Proactive, self-motivated, and highly organized with strong prioritization skills.
• Detail-oriented with the ability to work under pressure and adapt quickly to change.
• Punctual, dependable, and committed to professional standards.
• Strong verbal and written communication skills in English.
• Ability to move quickly and complete assigned duties within required timeframes.
• Maintain excellent personal hygiene and professional appearance.

Physical Requirements

• Regularly sit, talk, hear; use hands to finger, and handle controls.
• Frequently reach with hands and arms.
• Specific vision abilities include close vision and the ability to adjust focus.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.