Client Care Representative
One Hour Heating & Air Conditioning · Greenwood, SC · 5 days ago
On-siteOTHRFull-time
Pay
- We believe the best performers deserve the best pay.
Schedule
- Our scheduling is flexible.
Benefits
- High school diploma or equivalent required
- Above-average verbal and telephone communication skills are essential
- Must have good computer software skills
- Prior customer service experience preferred
Responsibilities
- Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
- Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window
- Makes outbound calls to club membership clients to ensure that they are satisfied with any repairs
Requirements
- Good communication with the client is essential!
- Has a courteous and pleasant demeanor whether on a phone call or not.
- Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
Qualifications
- High school diploma or equivalent required
Skills
- Above-average verbal and telephone communication skills are essential
- Must have good computer software skills
Benefits
- Training & development
- 401(k)
Join the One Hour Team!
- We want to make joining our team as easy as possible.
- Our team members are the most valuable assets in our organization.
- It’s true, our employees come first!
- First things first.
Pay
- We believe the best performers deserve the best pay.
Schedule
- We want YOU to have time for the most important things in your life.
- Our scheduling is flexible.
- Find out how we do it.
Career Path
- We offer you an unlimited future with our world class training programs.
- Our training programs include Technical Training, Virtual technical training, communications, sales, and more!
- If you are serious about your career and want to learn from the best in the industry apply today!