Client Care Representative

One Hour Heating & Air Conditioning · Grovetown, GA · Yesterday

OTHR$35k–$50k/yrFull-time

Job Duties

Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
Good communication with the client is essential!
Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window
On Call after hours in rotation.
Phone Sales

Minimum Requirements

Above-average verbal and telephone communication skills are essential
Must have good computer software skills
Prior customer service experience preferred

Benefits

Bonus based on performance
Health insurance
Paid time off
Opportunity for advancement
Company parties
Competitive salary
Training & development
401(k) matching
Dental insurance
Vision insurance

Pay

$35,000.00 - $50,000.00 per year

Schedule

Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible.

Career Path

We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more!