Airport Operations Dispatcher *Revised
About the role
This is a continuous filing exam. Next filing cut-offs are at 5:00pm on: 4/22/26, 5/20/26, 6/17/26, 7/15/26.
Responsibilities
- Receive, evaluate and respond to aircraft emergency, emergency 9-1-1, security, and a variety of non-emergency calls and radio traffic.
- Receive and handle routine calls such as paging and requests for information.
- Dispatch necessary medical, fire, law enforcement or other County personnel and equipment.
- Monitor and operate closed circuit television, secure area badge access, and gate access systems.
- Prepare and maintain a variety of reports, records and information.
Requirements
Minimum Qualifications:
- Either:
- Possession of high school diploma or equivalent AND
- Successful completion of the P.O.S.T. Public Safety Dispatcher Basic Course, or certification in police, fire or emergency medical dispatch from an accredited college or recognized technical program.
- Or:
- Possession of high school diploma or equivalent AND
- One year of full-time paid experience operating telecommunications and dispatching equipment.
- Possession of high school diploma or equivalent AND
Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.
Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination.
Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the final filing or cut-off date listed in this notice.
Qualifications
Examples Of Knowledge And Abilities:
- Knowledge Of: Operations and capabilities of communications center equipment such as multiple channel radio receivers and transmitters, computer based phone systems, alarm signaling devices, and Computer Aided Dispatch (CAD) system
- Personal computer operations including standard Microsoft Windows applications
- Principles, practices, and procedures of modern public safety dispatch
- English usage, spelling, grammar, and punctuation
- Effective report writing techniques
- Principles of effective customer service
Ability To:
- Learn and apply departmental, County, and state and federal agency regulations, policies and procedures
- Effectively handle multiple concurrent tasks including radio and telephone traffic, computer operations, video monitoring, and access control
- Operate a variety of computer, telecommunications, video and other equipment, including keyboarding rapidly and accurately
- Remain sufficiently calm, analyze information, and make effective decisions under emergency conditions
- Receive and transmit information accurately
- Establish and maintain effective working relationships with others
- Communicate effectively with customers, county staff, and emergency personnel
Skills
Examples Of Skills:
- Learn and apply departmental, County, and state and federal agency regulations, policies and procedures
- Effectively handle multiple concurrent tasks including radio and telephone traffic, computer operations, video monitoring, and access control
- Operate a variety of computer, telecommunications, video and other equipment, including keyboarding rapidly and accurately
- Remain sufficiently calm, analyze information, and make effective decisions under emergency conditions
- Receive and transmit information accurately
- Establish and maintain effective working relationships with others
- Communicate effectively with customers, county staff, and emergency personnel
Benefits
Not specified.
Pay
Not specified.
Schedule
Not specified.
- Possession of high school diploma or equivalent AND