Airport Equipment Room Agent BOS

About the role

This role involves assisting passengers needing wheelchair or luggage assistance, providing general information, and directions to passengers at Boston Logan International Airport.

Responsibilities

• Lift and carry up to 70 lbs, stand and walk for extended periods
• Assist in transferring disabled or paralyzed passengers between seats as needed
• Keep inventory and report discrepancies
• Work independently and respond to requests for assistance
• Work in a team, coordinate with supervisors, coworkers, and airline personnel
• Respond to inquiries from airlines, staff, and the general public
• Project a positive and friendly image during interactions

Requirements

• Physical fitness: Lift and carry up to 70 lbs, stand and walk for extended periods
• Proficient in keeping inventory and reporting discrepancies
• Ability to work independently and respond to requests for assistance
• Ability to work in a team, coordinate with supervisors, coworkers, and airline personnel
• Reliable transportation to and from Boston Logan International Airport
• Passport, state or federal ID, social security card, birth certificate, etc., for TSA background check
• Two forms of identification and immigration documents required for those born outside the United States
• Flexible schedule preferred, airport operates 24/7/365, flights may be delayed
• Night/closing shifts frequently extend past midnight
• Customer service experience preferred, prior airport experience ideal but not required
• Second language proficiency is a plus

Qualifications

All candidates for hire, promotion, and performance are evaluated on the basis of merit alone.

Skills

A Growth Mindset, Professionalism, Decision Making & Organization, and An Eye for Detail are valued qualities.

Benefits

• $21.25 per hour
• Paid Training
• Holiday Pay
• Uniform
• Flexible Schedule (Evening / Night Shifts Preferred)

Schedule

The airport operates 24/7/365, and flights are sometimes delayed. Night/closing shifts frequently extend past midnight.

Pay

$21.25 per hour

Benefits

• Paid Training
• Holiday Pay
• Uniform
• Flexible Schedule (Evening / Night Shifts Preferred)

Superior Aircraft Services, Inc. is an equal employment opportunity employer.