Airfreight Export Agent

About the role

As a subsidiary of Denmark-based Scan-Group, our history in shipping and logistics dates to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the world’s leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our company’s truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a ‘one-stop’ provider of worldwide transportation solutions. (Website: www.shipco.com) Shipco Airfreight was established as a Neutral Airfreight Wholesaler in 1994. All our customers are freight forwarders or logistics providers. We have 39 airfreight offices in North America and Asia, and continue to expand our footprint.

Responsibilities

• Perform export transactions from start to finish, including quoting, arranging pick-ups, booking with airlines, setting up pre-bookings and consolidations, tracking, tracing, and invoicing shipments.
• Prepare accurate and competitive quotes while assisting with pricing strategies based on market conditions and customer needs.
• Demonstrate a strong understanding of airline carrier requirements, routing options, and service levels to ensure proper booking and compliance.
• Ensure that all export compliance standards and TSA regulations are met for every shipment.
• Communicate effectively with agents, carriers, and customers to maintain efficient and compliant import and export processes.
• Monitor shipment progress and proactively resolve any issues or delays.
• Maintain accurate documentation and records in accordance with company and regulatory standards.

Requirements

• Minimum 1-3 years of operations and customer service experience in airfreight cargo consolidations is required.
• Prefer experience from an airfreight consolidator or neutral wholesale background, but a candidate with NVOCC, VOCC, or freight forwarder experience may also apply.
• Must be knowledgeable in all aspects of daily airfreight operations, customer service, documentation, and government and carrier regulations.
• DG/Hazmat trained preferred.
• Must be able to work under pressure and enjoy a fast-paced, multi-tasking, customer service‑minded environment.
• Must have excellent verbal and written communication skills, as well as organizational skills.
• Hebrew‑speaking is preferred but not mandatory.

Benefits

• Positive and friendly atmosphere with opportunities for advancement and personal growth.
• Medical, dental, life, and vision insurance.
• STD and LTD insurance.
• Flexible benefits account.
• Optional wellness program.
• Matching 401(k) plan.

Pay

$24.04 - $26.44 per hour