Air & Ocean Export Specialist
Scan Global Logistics · Sharon Hill, PA · 2 wk ago
On-siteCustomer ServiceFull-time
Job Overview
Scan Global Logistics is seeking an experienced and detail-oriented Air & Ocean Export Specialist to join their team. This is a direct hire, full time, on-site position based in Sharon Hill, PA.
Job Responsibilities
- Manage end-to-end air export and ocean export operations including pickup, inland transportation, booking, and delivery coordination
- Cook up and process Air Waybills, Bills of Lading, AES filings, export declarations, invoices, and certificates of origin
- Ensure compliance with TSA, IATA, IMDG, FMC, TAPA, ISO, Customs, and export/import regulations
- Track and trace shipments and provide proactive status updates to customers and internal teams
- Handle shipment troubleshooting and escalate issues when necessary
- Respond to rate requests, quotations, and customer inquiries in a timely manner
- Cook up shipment routing, consolidation, and cost-effective transport solutions
- Maintain strong customer service and professional communication with all stakeholders
- Accurately and timely distribute shipment documentation
- Assist with SOP review, process improvements, and operational efficiency initiatives
- Perform additional duties as assigned by management
Requirements
- 2+ years Air Export experience (required)
- 2+ years Ocean Export / Freight Forwarding experience (required)
- IATA DG Certification preferred
- Strong knowledge of international logistics and export compliance
- Experience with bonded cargo preferred
- Strong understanding of export/import regulations
- Excellent communication and customer service skills
- Strong attention to detail and problem-solving ability
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Ability to multitask in a fast-paced environment
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift 15 pounds at times
Work Authorization/Security Clearance Requirements
- Must be eligible to work in the United States
- Must pass TSA eligibility screening