Air Import, Operations Agent
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate: company description? The description includes company description; we might keep as part of About the role? The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can include sections like About the role (company description and job description summary), Responsibilities (list), Requirements (maybe qualifications), Skills (maybe desired qualifications), Benefits, Pay, Schedule. Must not create sections with filler like "commensurate with experience". Must preserve all substantive info.
We need to parse the posting.
Company Description: "We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within—more than 50 percent of our staff of more than 18,000 employees has been at Expeditors for five years or more. Our high retention rate is influenced our philosophy that our people are our greatest asset, we pride ourselves in hiring for attitude and training for skill. For more information on the company, please visit our website: https://www.expeditors.com/careers"
Job Description: "Ensure accurate and timely billing for all air import shipments, maintaining compliance with company policies and customer agreements."
Key Responsibilities: list bullet points.
Then "Position Schedule: Monday-Friday 7:30AM – 4:30PM"
Then "Major Duties and Responsibilities:" with many bullet-like sentences (some repeated). We need to combine responsibilities maybe.
Qualifications: Minimum Qualifications list bullet points.
Desired Qualifications list bullet points.
Additional Information: Reporting Structure, Expeditors Offers Excellent Benefits list, confidentiality, hourly range $20-$30/hour.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The text includes "All your information will be kept confidential according to EEO guidelines" repeated twice; we should keep only once maybe but it's boilerplate? It's EEO statement; we should remove EEO boilerplate. So remove those lines.
Also "All your information will be kept confidential according to EEO guidelines." is EEO, remove.
Also "Expeditors Offers Excellent Benefits" is benefits; keep.
Also "Reporting Structure Lead Agent, Supervisor, Manager" maybe keep as part of About the role? Could be a separate section? Not in list of headings; we could incorporate into About the role or Responsibilities? Probably not needed as separate heading; we can drop or fold into About the role.
We must not invent or summarize away detail. Must preserve all substantive information. So we need to keep the specifics: duties, responsibilities, qualifications, desired qualifications, benefits, pay range, schedule.
We need to format as HTML with headings and - for lists,
for prose.
We must not include markdown fences.
Let's decide sections:
- About the role: could contain company description and job description summary (the first sentence). Also maybe reporting structure? But we can keep it simple: company description + brief job description.
- Responsibilities: combine Key Responsibilities and Major Duties and Responsibilities into a list. Ensure we don't duplicate. We'll list each distinct duty.
- Requirements: Minimum Qualifications.
- Qualifications: maybe Desired Qualifications? But we already have Requirements; we could have Qualifications for desired? The instruction list includes Qualifications as a possible heading. We could treat Minimum as Requirements, Desired as Qualifications. Or we could combine both under Requirements and Qualifications? Better to follow typical: Requirements = minimum qualifications; Qualifications = desired qualifications. We'll do that.
- Skills: maybe we could extract skills from desired qualifications (computer skills, multi-task, etc.) but we already have Qualifications section for desired; maybe we can put skills under Skills heading. However we must not create thin sections. If we already have Qualifications for desired, we could skip Skills. But we need to decide.
Given the instruction list includes Skills as possible heading, we could put specific skill items there (e.g., "Good computer skills (Word, Excel, familiarity with PowerPoint)", "Ability to multi-task", etc.) but many of those are already in desired qualifications. To avoid duplication, we could put desired qualifications under Qualifications and maybe not have Skills. But we need to include all substantive info; we can put desired qualifications under Qualifications heading (makes sense). Then we might not need Skills.
Benefits: list benefits.
Pay: hourly range $20-$30/hour.
Schedule: Position Schedule Monday-Friday 7:30AM – 4:30PM.
We must not include filler like "commensurate with experience". Not present.
Now we need to ensure we don't repeat boilerplate lines like "All your information will be kept confidential according to EEO guidelines." Remove.
Also remove duplicated lines: The company description includes "For more information on the company, please visit our website: https://www.expeditors.com/careers". That's substantive? It's a link; we can keep as part of About the role.
Now produce HTML.
Structure:
About the role
Company description paragraph(s).
Job description sentence.
Maybe combine into one with both.
Then
Responsibilities
- ...
...
Then Requirements
- Minimum qualifications list
...
Then Qualifications
- Desired qualifications list
...
Then Benefits
- ...
...
Then Pay
The hourly range $20-$30/hour.
Then Schedule
Position Schedule: Monday-Friday 7:30AM – 4:30PM.
We must ensure we don't include any extra text like "Position Schedule:" inside the maybe just the schedule.
Now let's extract specifics.
Company Description paragraph:
"We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within—more than 50 percent of our staff of more than 18,000 employees has been at Expeditors for five years or more. Our high retention rate is influenced our philosophy that our people are our greatest asset, we pride ourselves in hiring for attitude and training for skill. For more information on the company, please visit our website: https://www.expeditors.com/careers"
Note there is a small grammar issue but we keep as is.
Job Description sentence: "Ensure accurate and timely billing for all air import shipments, maintaining compliance with company policies and customer agreements."
Now Responsibilities: Need to combine Key Responsibilities and Major Duties and Responsibilities.
Key Responsibilities list:
- Prepare and issue invoices for air import shipments based on agreed rates and tariffs.
- Validate charges against carrier invoices, tariffs, and customer contracts.
- Coordinate with operations to confirm shipment details and resolve discrepancies.
- Maintain billing records and ensure proper documentation for audits.
- Communicate with customers regarding billing inquiries and adjustments.
- Monitor aging reports and assist in resolving billing-related disputes.
Major Duties and Responsibilities list (looks like sentences, some repeated). Let's extract distinct duties:
- Ensure smooth and timely freight flow
- Ensure accurate and timely data entry into our invoice / operating system
- Complete billing reports on daily basis (INB, F2F, FDS, Settlement Report)
- Ensure documents are timely sent to customer or broker for customs purposes
- Ensure timely delivery/dispatch of freight to customers for Import shipments
- Use Air Import Workflows on daily basis
- Interact with our customers in arranging their international shipments, meeting customer service standards
- Follow up on customer emails showing exceptional customer service
- Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
- Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
- Understand department process flow, constantly looking for areas of improved efficiency
- Ensure all customers' standard operating procedures are followed and updated
- Meet KPI standards, as per the company procedures
- Overseas communications, timely responses to emails and requests (internal and external)
Some of these overlap with Key Responsibilities (e.g., ensure accurate and timely data entry, maintain billing records, etc.) but we keep all.
We should deduplicate similar items: "Ensure accurate and timely billing for all air import shipments" is similar to job description; but we can keep.
We'll create a list combining both sets, removing exact duplicates.
Let's list all unique items:
1. Prepare and issue invoices for air import shipments based on agreed rates and tariffs.
2. Validate charges against carrier invoices, tariffs, and customer contracts.
3. Coordinate with operations to confirm shipment details and resolve discrepancies.
4. Maintain billing records and ensure proper documentation for audits.
5. Communicate with customers regarding billing inquiries and adjustments.
6. Monitor aging reports and assist in resolving billing-related disputes.
7. Ensure smooth and timely freight flow.
8. Ensure accurate and timely data entry into our invoice / operating system.
9. Complete billing reports on daily basis (INB, F2F, FDS, Settlement Report).
10. Ensure documents are timely sent to customer or broker for customs purposes.
11. Ensure timely delivery/dispatch of freight to customers for Import shipments.
12. Use Air Import Workflows on daily basis.
13. Interact with our customers in arranging their international shipments, meeting customer service standards.
14. Follow up on customer emails showing exceptional customer service.
15. Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others).
16. Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
17. Understand department process flow, constantly looking for areas of improved efficiency.
18. Ensure all customers' standard operating procedures are followed and updated.
19. Meet KPI standards, as per the company procedures.
20. Overseas communications, timely responses to emails and requests (internal and external).
Now Requirements (Minimum Qualifications):
- High School Degree or equivalent required
- Successful candidates must pass a background check
- Must be legally authorized to work in the United States
- Must not require future sponsorship for employment visa
- Fluent in English, both written and verbal
- Must have the ability to work overtime in support of the department’s needs
- Must be able to commute to the city of Hawthorne, CA
- Comfortable with numbers and basic mathematical skills
Now Qualifications (Desired Qualifications):
- Associates or Undergraduate Degree Preferred
- Good computer skills (Word, Excel, and familiarity with PowerPoint)
- Ability to multi-task and prioritize throughout the workday while remaining focused and organized
- Demonstrated ability to be proactive in thought and action
- Strong organizational skills
- Analytical with a strong attention to detail
- Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Ability to work independently and in a collaborative team environment
- Willing to pitch in and help on last minute projects or assist team members
- Excellent written, verbal, and interpersonal communication skills
- Has a demonstrated strong work ethic, and reliability
- Strong attention to detail and accuracy in financial data.
- Knowledge of air freight pricing, tariffs, and Incoterms.
- Proficiency in billing systems and MS Excel.
- Ability to work
headings and - for lists,
for prose.
We must not include markdown fences.
Let's decide sections:
- About the role: could contain company description and job description summary (the first sentence). Also maybe reporting structure? But we can keep it simple: company description + brief job description.
- Responsibilities: combine Key Responsibilities and Major Duties and Responsibilities into a list. Ensure we don't duplicate. We'll list each distinct duty.
- Requirements: Minimum Qualifications.
- Qualifications: maybe Desired Qualifications? But we already have Requirements; we could have Qualifications for desired? The instruction list includes Qualifications as a possible heading. We could treat Minimum as Requirements, Desired as Qualifications. Or we could combine both under Requirements and Qualifications? Better to follow typical: Requirements = minimum qualifications; Qualifications = desired qualifications. We'll do that.
- Skills: maybe we could extract skills from desired qualifications (computer skills, multi-task, etc.) but we already have Qualifications section for desired; maybe we can put skills under Skills heading. However we must not create thin sections. If we already have Qualifications for desired, we could skip Skills. But we need to decide.
Given the instruction list includes Skills as possible heading, we could put specific skill items there (e.g., "Good computer skills (Word, Excel, familiarity with PowerPoint)", "Ability to multi-task", etc.) but many of those are already in desired qualifications. To avoid duplication, we could put desired qualifications under Qualifications and maybe not have Skills. But we need to include all substantive info; we can put desired qualifications under Qualifications heading (makes sense). Then we might not need Skills.
Benefits: list benefits.
Pay: hourly range $20-$30/hour.
Schedule: Position Schedule Monday-Friday 7:30AM – 4:30PM.
We must not include filler like "commensurate with experience". Not present.
Now we need to ensure we don't repeat boilerplate lines like "All your information will be kept confidential according to EEO guidelines." Remove.
Also remove duplicated lines: The company description includes "For more information on the company, please visit our website: https://www.expeditors.com/careers". That's substantive? It's a link; we can keep as part of About the role.
Now produce HTML.
Structure:
About the role
Company description paragraph(s).
Job description sentence.
Maybe combine into one with both.
Then
Responsibilities
- ...
...
Then Requirements
- Minimum qualifications list
...
Then Qualifications
- Desired qualifications list
...
Then Benefits
- ...
...
Then Pay
The hourly range $20-$30/hour.
Then Schedule
Position Schedule: Monday-Friday 7:30AM – 4:30PM.
We must ensure we don't include any extra text like "Position Schedule:" inside the maybe just the schedule.
Now let's extract specifics.
Company Description paragraph:
"We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within—more than 50 percent of our staff of more than 18,000 employees has been at Expeditors for five years or more. Our high retention rate is influenced our philosophy that our people are our greatest asset, we pride ourselves in hiring for attitude and training for skill. For more information on the company, please visit our website: https://www.expeditors.com/careers"
Note there is a small grammar issue but we keep as is.
Job Description sentence: "Ensure accurate and timely billing for all air import shipments, maintaining compliance with company policies and customer agreements."
Now Responsibilities: Need to combine Key Responsibilities and Major Duties and Responsibilities.
Key Responsibilities list:
- Prepare and issue invoices for air import shipments based on agreed rates and tariffs.
- Validate charges against carrier invoices, tariffs, and customer contracts.
- Coordinate with operations to confirm shipment details and resolve discrepancies.
- Maintain billing records and ensure proper documentation for audits.
- Communicate with customers regarding billing inquiries and adjustments.
- Monitor aging reports and assist in resolving billing-related disputes.
Major Duties and Responsibilities list (looks like sentences, some repeated). Let's extract distinct duties:
- Ensure smooth and timely freight flow
- Ensure accurate and timely data entry into our invoice / operating system
- Complete billing reports on daily basis (INB, F2F, FDS, Settlement Report)
- Ensure documents are timely sent to customer or broker for customs purposes
- Ensure timely delivery/dispatch of freight to customers for Import shipments
- Use Air Import Workflows on daily basis
- Interact with our customers in arranging their international shipments, meeting customer service standards
- Follow up on customer emails showing exceptional customer service
- Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
- Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
- Understand department process flow, constantly looking for areas of improved efficiency
- Ensure all customers' standard operating procedures are followed and updated
- Meet KPI standards, as per the company procedures
- Overseas communications, timely responses to emails and requests (internal and external)
Some of these overlap with Key Responsibilities (e.g., ensure accurate and timely data entry, maintain billing records, etc.) but we keep all.
We should deduplicate similar items: "Ensure accurate and timely billing for all air import shipments" is similar to job description; but we can keep.
We'll create a list combining both sets, removing exact duplicates.
Let's list all unique items:
1. Prepare and issue invoices for air import shipments based on agreed rates and tariffs.
2. Validate charges against carrier invoices, tariffs, and customer contracts.
3. Coordinate with operations to confirm shipment details and resolve discrepancies.
4. Maintain billing records and ensure proper documentation for audits.
5. Communicate with customers regarding billing inquiries and adjustments.
6. Monitor aging reports and assist in resolving billing-related disputes.
7. Ensure smooth and timely freight flow.
8. Ensure accurate and timely data entry into our invoice / operating system.
9. Complete billing reports on daily basis (INB, F2F, FDS, Settlement Report).
10. Ensure documents are timely sent to customer or broker for customs purposes.
11. Ensure timely delivery/dispatch of freight to customers for Import shipments.
12. Use Air Import Workflows on daily basis.
13. Interact with our customers in arranging their international shipments, meeting customer service standards.
14. Follow up on customer emails showing exceptional customer service.
15. Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others).
16. Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
17. Understand department process flow, constantly looking for areas of improved efficiency.
18. Ensure all customers' standard operating procedures are followed and updated.
19. Meet KPI standards, as per the company procedures.
20. Overseas communications, timely responses to emails and requests (internal and external).
Now Requirements (Minimum Qualifications):
- High School Degree or equivalent required
- Successful candidates must pass a background check
- Must be legally authorized to work in the United States
- Must not require future sponsorship for employment visa
- Fluent in English, both written and verbal
- Must have the ability to work overtime in support of the department’s needs
- Must be able to commute to the city of Hawthorne, CA
- Comfortable with numbers and basic mathematical skills
Now Qualifications (Desired Qualifications):
- Associates or Undergraduate Degree Preferred
- Good computer skills (Word, Excel, and familiarity with PowerPoint)
- Ability to multi-task and prioritize throughout the workday while remaining focused and organized
- Demonstrated ability to be proactive in thought and action
- Strong organizational skills
- Analytical with a strong attention to detail
- Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Ability to work independently and in a collaborative team environment
- Willing to pitch in and help on last minute projects or assist team members
- Excellent written, verbal, and interpersonal communication skills
- Has a demonstrated strong work ethic, and reliability
- Strong attention to detail and accuracy in financial data.
- Knowledge of air freight pricing, tariffs, and Incoterms.
- Proficiency in billing systems and MS Excel.
- Ability to work
for prose. We must not include markdown fences. Let's decide sections: - About the role: could contain company description and job description summary (the first sentence). Also maybe reporting structure? But we can keep it simple: company description + brief job description. - Responsibilities: combine Key Responsibilities and Major Duties and Responsibilities into a list. Ensure we don't duplicate. We'll list each distinct duty. - Requirements: Minimum Qualifications. - Qualifications: maybe Desired Qualifications? But we already have Requirements; we could have Qualifications for desired? The instruction list includes Qualifications as a possible heading. We could treat Minimum as Requirements, Desired as Qualifications. Or we could combine both under Requirements and Qualifications? Better to follow typical: Requirements = minimum qualifications; Qualifications = desired qualifications. We'll do that. - Skills: maybe we could extract skills from desired qualifications (computer skills, multi-task, etc.) but we already have Qualifications section for desired; maybe we can put skills under Skills heading. However we must not create thin sections. If we already have Qualifications for desired, we could skip Skills. But we need to decide. Given the instruction list includes Skills as possible heading, we could put specific skill items there (e.g., "Good computer skills (Word, Excel, familiarity with PowerPoint)", "Ability to multi-task", etc.) but many of those are already in desired qualifications. To avoid duplication, we could put desired qualifications under Qualifications and maybe not have Skills. But we need to include all substantive info; we can put desired qualifications under Qualifications heading (makes sense). Then we might not need Skills. Benefits: list benefits. Pay: hourly range $20-$30/hour. Schedule: Position Schedule Monday-Friday 7:30AM – 4:30PM. We must not include filler like "commensurate with experience". Not present. Now we need to ensure we don't repeat boilerplate lines like "All your information will be kept confidential according to EEO guidelines." Remove. Also remove duplicated lines: The company description includes "For more information on the company, please visit our website: https://www.expeditors.com/careers". That's substantive? It's a link; we can keep as part of About the role. Now produce HTML. Structure:
About the role
Company description paragraph(s).
Job description sentence.
Maybe combine into onewith both. Then
Responsibilities
- ... ...
Requirements
- Minimum qualifications list ...
Qualifications
- Desired qualifications list ...
Benefits
- ... ...
Pay
The hourly range $20-$30/hour.
ThenSchedule
Position Schedule: Monday-Friday 7:30AM – 4:30PM.
We must ensure we don't include any extra text like "Position Schedule:" inside themaybe just the schedule. Now let's extract specifics. Company Description paragraph: "We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within—more than 50 percent of our staff of more than 18,000 employees has been at Expeditors for five years or more. Our high retention rate is influenced our philosophy that our people are our greatest asset, we pride ourselves in hiring for attitude and training for skill. For more information on the company, please visit our website: https://www.expeditors.com/careers" Note there is a small grammar issue but we keep as is. Job Description sentence: "Ensure accurate and timely billing for all air import shipments, maintaining compliance with company policies and customer agreements." Now Responsibilities: Need to combine Key Responsibilities and Major Duties and Responsibilities. Key Responsibilities list: - Prepare and issue invoices for air import shipments based on agreed rates and tariffs. - Validate charges against carrier invoices, tariffs, and customer contracts. - Coordinate with operations to confirm shipment details and resolve discrepancies. - Maintain billing records and ensure proper documentation for audits. - Communicate with customers regarding billing inquiries and adjustments. - Monitor aging reports and assist in resolving billing-related disputes. Major Duties and Responsibilities list (looks like sentences, some repeated). Let's extract distinct duties: - Ensure smooth and timely freight flow - Ensure accurate and timely data entry into our invoice / operating system - Complete billing reports on daily basis (INB, F2F, FDS, Settlement Report) - Ensure documents are timely sent to customer or broker for customs purposes - Ensure timely delivery/dispatch of freight to customers for Import shipments - Use Air Import Workflows on daily basis - Interact with our customers in arranging their international shipments, meeting customer service standards - Follow up on customer emails showing exceptional customer service - Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others) - Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements. - Understand department process flow, constantly looking for areas of improved efficiency - Ensure all customers' standard operating procedures are followed and updated - Meet KPI standards, as per the company procedures - Overseas communications, timely responses to emails and requests (internal and external) Some of these overlap with Key Responsibilities (e.g., ensure accurate and timely data entry, maintain billing records, etc.) but we keep all. We should deduplicate similar items: "Ensure accurate and timely billing for all air import shipments" is similar to job description; but we can keep. We'll create a list combining both sets, removing exact duplicates. Let's list all unique items: 1. Prepare and issue invoices for air import shipments based on agreed rates and tariffs. 2. Validate charges against carrier invoices, tariffs, and customer contracts. 3. Coordinate with operations to confirm shipment details and resolve discrepancies. 4. Maintain billing records and ensure proper documentation for audits. 5. Communicate with customers regarding billing inquiries and adjustments. 6. Monitor aging reports and assist in resolving billing-related disputes. 7. Ensure smooth and timely freight flow. 8. Ensure accurate and timely data entry into our invoice / operating system. 9. Complete billing reports on daily basis (INB, F2F, FDS, Settlement Report). 10. Ensure documents are timely sent to customer or broker for customs purposes. 11. Ensure timely delivery/dispatch of freight to customers for Import shipments. 12. Use Air Import Workflows on daily basis. 13. Interact with our customers in arranging their international shipments, meeting customer service standards. 14. Follow up on customer emails showing exceptional customer service. 15. Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others). 16. Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements. 17. Understand department process flow, constantly looking for areas of improved efficiency. 18. Ensure all customers' standard operating procedures are followed and updated. 19. Meet KPI standards, as per the company procedures. 20. Overseas communications, timely responses to emails and requests (internal and external). Now Requirements (Minimum Qualifications): - High School Degree or equivalent required - Successful candidates must pass a background check - Must be legally authorized to work in the United States - Must not require future sponsorship for employment visa - Fluent in English, both written and verbal - Must have the ability to work overtime in support of the department’s needs - Must be able to commute to the city of Hawthorne, CA - Comfortable with numbers and basic mathematical skills Now Qualifications (Desired Qualifications): - Associates or Undergraduate Degree Preferred - Good computer skills (Word, Excel, and familiarity with PowerPoint) - Ability to multi-task and prioritize throughout the workday while remaining focused and organized - Demonstrated ability to be proactive in thought and action - Strong organizational skills - Analytical with a strong attention to detail - Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results - Ability to work independently and in a collaborative team environment - Willing to pitch in and help on last minute projects or assist team members - Excellent written, verbal, and interpersonal communication skills - Has a demonstrated strong work ethic, and reliability - Strong attention to detail and accuracy in financial data. - Knowledge of air freight pricing, tariffs, and Incoterms. - Proficiency in billing systems and MS Excel. - Ability to work