Air Export Hub Specialist
About the role
The Air Export HUB Specialist manages and coordinates air export shipments within a HUB/gateway environment. This role ensures the efficient movement of freight by consolidating shipments, optimizing routing, and ensuring compliance with international regulations. The specialist maintains clear communication with all stakeholders, providing timely updates while delivering exceptional service to both suppliers and customers. Additionally, they uphold quality standards, resolve logistical challenges, and contribute to seamless operational workflows.
Responsibilities
- Process and close MAWB for consolidations and back-to-back AWB’s.
- Ensure that file contains all necessary documents and copies are in proper sequence.
- Book space with carriers.
- Ensure all MAWBs are rated correctly.
- Obtain spot codes on all special negotiated rates with carriers.
- Enter spot rates and codes in C1.
- Track AWB and provide COB information to the respective branches.
- Research on all CCA, weight and rate discrepancies sent by carriers.
- Filing of files.
- Perform other duties as needed or requested.
- Manage/update carrier/vendor rates.
- Communicate/correspond with overseas agents and clients in a timely manner.
- To include pre alert, rate requests, shipment status.
- Track shipments and update customers/agents of status.
Qualifications
- Minimum 2-5 years’ experience handling freight forwarding shipments or a combination of education and expertise required.
- The ideal candidate has experience working in a Gateway or HUB Operation.
- Knowledge of US Exports Compliance is preferred.
- Experience in freight forwarding industry is preferred.
- Cargowise (C1) experience is a plus.
- Additional languages are a plus.
- Excellent communication skills.
- Able to work in a fast-paced environment.
- Detail-oriented, able to multitask and meet deadlines.
- Self-motivated, able to work in a team and independently.
- Strong computer skills, including Microsoft Office Suite.
- Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others.
- Able to interact positively and effectively with co-workers, subordinates and supervisors.
Education and Experience
- Minimum 2-5 years’ experience handling Air export shipments or a combination of education and expertise required.
- Cargowise (C1) experience is a plus.
- Experience in the freight forwarding industry is preferred.
- Additional languages are a plus.
- Geographical knowledge is preferred.
Environment
100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to__ %) required in support of the position’s responsibilities. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds. This position requires employee to frequently work in a fluid, fast paced environment.
Additional
The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job. Rather, they are intended only to describe the general nature of the job.
Definitions
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