Air Export Agent
Expeditors · Plainfield, IN · 1 wk ago
On-siteSupply ChainFull-time
About the role
Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation.
Responsibilities
- Track and Trace shipments
- Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents
- Accurate and timely data entry into our operating system
- Dispatch freight
- Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person
- Monitor reports
- Accurate and timely client billing
- Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others
- Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements
- Meet key performance indicators to support department, branch, product, and company goals
- Desire to understand overall department process flow and constantly seek opportunities for improved efficiency
- Training and Development - must obtain required 52 hours of annual training (company provided)
Qualifications
- Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing
- Strong organizational and prioritization skills are critical
- Must have the ability to work independently and in a team environment
- Proficient computer skills - Outlook, Excel, Word
Benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus